Operations Engineer

About us: The University has an extensive IT network and systems portfolio both on premise and in Cloud or SaaS environments monitored using a range of tools managed by the Operations Bridge function. Using mainly Microsoft System Centre Operations Manager (SCOM), Dynatrace, Nagios, SolarWinds and SquaredUp the Operations Bridge is the central hub that connects the various support and development functions across the IT department, working with engineers to understand what needs to be monitored, honing the configuration and alert thresholds and responding to issues before they become service affecting.

About the role/requirements: The Operations Engineer role is to provide best practice technical expertise in the operation and improvement of the University’s system monitoring environment and services. This role will also assist in the design, implementation and maintenance of the monitoring and patching infrastructure.

The successful candidate will have:

• Experience of an enterprise scale IT infrastructure.
• The current skills and knowledge required to manage SCOM or similar monitoring tools.
• They will also be used to resolving issues within a server environment and carrying out root cause analysis of recurring problems identified through the monitoring systems.

For a full list of requirements, please view the attached job description.

About UWE Bristol: We are a well-established university, with over 30,000 students, 250,000 alumni and 3,600 staff. UWE Bristol is one of the largest providers of Higher Education in the South West. We are globally connected and regionally embedded, with strong employer and partner connections. Students come to study with us from all over the UK, as well as from 140 different countries, making this a diverse and interesting place to study.

Bristol itself is a hub of social and cultural activity and is a big pull for students and employers alike. A place with a strong, creative and fiercely independent mindset. A city with a buzzing music scene, great restaurants and interesting business ventures. It’s not surprising Bristol is consistently named as one of the best places to live and work in the UK.

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed – with £300m having been spent recently on new state-of-the-art learning spaces and accommodation to enhance our offer even further. Frenchay campus is within close proximity to excellent motorway links and within walking distance of two train stations, making UWE Frenchay Campus the ideal place to work for those wishing to commute to Bristol.

The University will be implementing a hybrid way of working once restrictions from Covid 19 end, therefore you will be expected to come onto campus to work for part of your working week. Exact days to be agreed.

Further information

If you would like an informal discussion, please contact Marcus Falla via email: [email protected]  

This is a permanent post and is full-time working 37 hours per week.

This post is available on a job share basis for applicants wishing to work part time.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

In addition to progressive pay rates, UWE Bristol offers a wide range of employee benefits including:

• A generous holiday allowance of 27 days, increasing to 30 days after 5 years of continuous service
• Up to 12.5 bank holiday/closure days per year
• Flexible working (normal office hours 8.30 – 17.00)
• Excellent defined benefit pension schemes
• Access to employee assistance programme
• Ongoing learning and development opportunities
• Family friendly policies and wellbeing initiatives
• Onsite nursery at our Frenchay Campus.
• Savings on purchases via Wider Wallet scheme
• Option to participate in the cycle to work scheme

We particularly encourage applications from BAME applicants as we are currently underrepresented in these areas - although all appointments will be made on merit.

UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who share our ambition to be a university recognised for the success and impact of our practice-oriented programmes; our strong industry networks and our inclusive global outlook.

We are able to sponsor qualifying candidates for this role under the Home Office Skilled Worker visa route. Please read our Skilled Worker Guidance  to assess if you will be eligible to be sponsored under the criteria.

Please also refer to the Home Office Right to Work Checklist  which provides details of which documents are acceptable to prove your right to work in the UK. Should you be shortlisted you will be asked to produce your right to work documents at your interview.