Manager Quality Assurance and Accreditation (Institutional Research and Planning)

Job Purpose

The Manager, Quality Assurance and Accreditation is responsible for the preparation and submission  to all relevant accreditation and licensing bodies as well as overseeing the quality assurance initiatives  and processes.

Key Roles & Responsibilities

Strategic Responsibilities

• Contribute to the development of the Department's strategy, as well as annual business plans.
• Contribute to the development of the Department's policies and procedures, in line with the overall  business objectives of the University, ensuring they promote leading practices and excellence.
• Contribute to the development and management of the Department’s budgets and report back on a  timely basis to ensure that divergences are addressed promptly.

Operational Responsibilities

• Manage the development of the University's educational policies, processes, procedures, workflow diagrams, KPIs (process level) in coordination with the University's colleges.
• Develop, implement and monitor the quality assurance framework within the University.
• Oversee and manage the implementation of education quality assurance programs, disseminate guidelines on education quality assurance, and provide expert guidance within the University.
• Produce data and reports on educational performance in coordination with faculty, measuring it against set standards and KPIs.
• Identify and maintain sound understanding of the operating environment, which may impact education quality.
• Analyze and advise on compliance activity relating to quality standards for education and training.
• Review and execute internal quality assessments and review gap analysis and improvement reports.
• Report on the effectiveness of institutional quality systems to the IRP Director
• Coordinate the University’s program accreditation from national and international associations / bodies and manage the University’s licensing and renewal activities.
• Liaise with faculty and administrative functions to prepare documents related to licensing and / or accreditation at institutional and / or program levels.
• Liaise with education regulators in UAE as well as with all relevant international program and / or institutional accreditation bodies on matters related to compliance.
• Analyze and advise on effectiveness of University’s education quality systems.
• Analyze and monitor quality assurance issues and liaise with management to address the issues.
• Collect, analyze and disseminate institutional data to assess quality of service and University’s education outcomes.
• Administer dissemination and collection of identified student surveys and for analyzing results.
• Conduct benchmarking studies to compare the University with other leading institutions / universities to support business case for change and provide leading practices in education quality.
• Ensure adherence to the University's information security policies and procedures, and report breaches or other security risks accordingly.
• Ensure coordination with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed.
• Perform any other tasks assigned by Line Manager.

Supervisory Responsibilities

• Provide coaching, guidance and mentoring as required to enhance the internal capabilities of the team and ensure the achievement of established objectives and plans.
• Recommend appropriate training courses as per the pre-determined training needs, evaluate their effectiveness, and monitor their results.
• Carry out performance appraisals for subordinates according to planned schedules and recommend necessary actions as per the applied practices.
• Conduct periodic meetings with subordinates to ensure that priorities are clear and workflow is running smoothly.
• Follow-up on employees' administrative affairs such as vacations, leaves and other administrative and related affairs.

Qualifications

Required Qualifications 

• Bachelor degree (Masters preferred) in Quality Assurance/ Education/Administration, or related field

Required Experience 

• Expats:  A minimum 12 years of relevant experience
• UAE Nationals:  A minimum 8 years of relevant experience.

Should you require further assistance or if you face any issue with the online application, please feel to contact the Recruitment Team ([email protected] ).

Primary Location: Abu Dhabi UAE
Job: Manager
Schedule: Regular
Shift: Standard
Job Type: Full-time