Library Services Coordinator

Full-Time, 37 hours per week 

Location – Post holder must be able to travel between all 3 campus locations (Wolverhampton, Walsall and Telford) 

The University Library is seeking to appoint a full-time (37 hours) Library Services Coordinator to join the Library Customer Services Team.

You will become part of a small team of service coordinators dedicated to ensuring a seamless and consistent first-contact support service for our students, staff, and external visitors. This service is provided both in person and remotely, covering the expansive operating hours of the library across three campus locations.

You will have excellent communication and interpersonal skills, people management skills and be committed to a high standard of user-focused service delivery in a busy service environment.

You will regularly work from our busiest Wolverhampton campus library, Harrison Library, but you will be expected to work frequently at our libraries at Walsall and Telford Campus. The library service operates 7 days a week and you will be expected to work some evenings and weekends.

For further information or an informal discussion, please contact Jon Granger at [email protected]  

We do not accept CVs as an application for our vacancies and applicants must complete an online application form.

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.