About the role
We are looking for a customer-focused individual to join our small team at the Continuing Education Library on Wednesdays 2.30-7.30pm, Thursdays 11.30am-7.30pm and Fridays 10.00am-5pm.
The Continuing Education library serves a diverse range of mainly part time, mature students including some with little experience of higher education. Your main responsibilities will be issuing books and helping students make the most of the library, for example by assisting them with the catalogue, accessing e-resources and using library facilities.
In addition to reader services, you will also spend time processing and checking reading lists for stock availability and receiving new books, cataloguing and adding information to the online catalogue. You will also be involved in shelving stock and scanning books.
This role requires lifting, moving and carrying books.
This is a permanent, part-time post, working 18 hours per week.
About you
You will have experience of providing excellent customer services.
You will have the ability to undertake a range of routine tasks with care and accuracy.
You will have good IT skills.
You will work effectively as part of a team.
Previous experience of working in a library environment or customer services environment is desirable.
What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
- An excellent contributory pension scheme
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
The University also runs an enormous amount of social groups and sports clubs for those looking for more than just a great place to work.
Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as parental leave, support for staff returning from periods of extended absence, and access to the same training as full-time members of staff.
How to apply
You will be required to upload your CV and a Supporting Evidence Form using the attached template as part of your online application. The supporting evidence lists each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one.
Angela Carritt, Continuing Education Librarian, can be contacted with enquiries relating to the role ([email protected]). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ([email protected]).
Only applications received online before 12:00 midday (GMT) on Wednesday 27 March 2024 can be considered. Interviews are expected to take place on Wednesday 17 April 2024.
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