To provide a range of services to library users, in person, online and by phone. To support day-to-day library operations such as: answering enquiries, using the Library Management System (Loans module); shelving and tidying books, self-service loan operations.
Working at weekends you will be part of a friendly and professional team delivering front facing services to students and academics in a library which has been awarded the Customer Service Excellence standard.
The successful candidate will be joining a team of dedicated staff who are committed to putting customers at the heart of service delivery. You will support general, day-to-day library operations at weekends including:
self-service loan operations
answering enquiries at the Help Desk
shelving and tidying books
The library is a popular and vibrant place and we are looking for people who have great communication skills, are able to build excellent team working relationships and who take responsibility for ensuring that tasks are undertaken to a high standard. The library can be very busy and we need staff who respond in a calm and professional manner adhering to our values of respect, ownership and integrity.
The successful candidate will be joining a supportive team who are dedicated to ensuring that our students have a great experience of using library services.
The working hours are:
Saturdays & Sundays, 11am - 5pm
Please indicate in your application which shift pattern you would like to apply for. We will be unable to process your application without this information.
Solent University offers an excellent benefits package. More Information .
We are Confident. We are Progressive. We are Inclusive. We Are Solent .
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