3
10479
Education
Library and Student Support Services
UAL - Peckham Road, London UK, UAL - Millbank, London UK, UAL - Merton Hall Road, London UK
Grade 2
£28,813 to £32,624 per annum, pro rata
Permanent
Full time/Part time - 1 x 35 hours; 1 x 17.5 hours; 1 x 28 hours hours per week
3 January 2024 09:00
Wednesday 17 January 2024
Grade 2 JD Library and Open Access IT Assistant JDPS.pdf – 97KB
Generic Candidate Information Pack Feb 2023.pdf – 1400KB
The opportunity
Working in our friendly team, you will assist in the delivery of high-quality customer-focused library and open access IT services, and administrative duties.
You will assist users with directional and initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials and catalogue, electronic information resources, dealing with account queries, as well as supporting students with general purpose software and participate in roaming support.
You will provide support for self-issue systems, printing and IT and assist with the production of promotional and instructional guides to encourage students’ independent learning.
You will also keep the space in good order, for example through regular tidying and shelving, in accordance with best health and safety practice and security guidelines.
There are THREE available roles:
Role 1: The role based at Wimbledon College of Arts, is 35 hours per week, Monday to Friday, 7 hours per day, 1.0FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours.
Role 2: The role based at Camberwell College of Arts is 17.5 hours per week, Tuesday to Thursday, 0.5FTE. Normal working hours will be 9.00am to 6.15pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours.
Role 3: The role based at Chelsea College of Arts is 28 hours per week over 4 days between Monday to Friday, 7 hours per day, 0.8FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8:30pm core hours.
The weekly working pattern will be agreed upon acceptance of an offer of employment.
About you
You will have relevant experience in a library or customer service environment, and formal training or education to post-16 level. You will have experience of working as a member of a team, providing support, assistance and cover where needed. You will also be able to work independently and have excellent written and oral communication skills and be IT literate.
In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity.
Closing date for applications, Wednesday 3 January 2024, 9.00 am
If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at [email protected]
We are UAL
University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is made up of 6 renowned colleges and is ranked second in the world for Art and Design in the 2022 QS World University Rankings. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries. We are proud of our international student and staff community and are committed to ensuring that the University offers an inclusive and supportive environment for everyone; a university where we can be ourselves and reach our full potential.
Our culture
We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We are a member of the Race Equality Charter (REC), to help us reduce barriers that negatively impacts B.A.M.E. staff. We are a Disability Confident Scheme Committed employer and a member of the Business Disability Forum, which help us to improve the lives of disabled people in the workplace. In addition, we are a Stonewall Diversity Champion and in 2022 achieved a Gold Award in the Stonewall Workplace Equality Index, helping us to ensure all LGBTQ+ people are valued at work.
3
10479
Education
Library and Student Support Services
UAL - Peckham Road, London UK, UAL - Millbank, London UK, UAL - Merton Hall Road, London UK
Grade 2
£28,813 to £32,624 per annum, pro rata
Permanent
Full time/Part time - 1 x 35 hours; 1 x 17.5 hours; 1 x 28 hours hours per week
3 January 2024 09:00
Wednesday 17 January 2024
Grade 2 JD Library and Open Access IT Assistant JDPS.pdf – 97KB
Generic Candidate Information Pack Feb 2023.pdf – 1400KB
The opportunity
Working in our friendly team, you will assist in the delivery of high-quality customer-focused library and open access IT services, and administrative duties.
You will assist users with directional and initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials and catalogue, electronic information resources, dealing with account queries, as well as supporting students with general purpose software and participate in roaming support.
You will provide support for self-issue systems, printing and IT and assist with the production of promotional and instructional guides to encourage students’ independent learning.
You will also keep the space in good order, for example through regular tidying and shelving, in accordance with best health and safety practice and security guidelines.
There are THREE available roles:
Role 1: The role based at Wimbledon College of Arts, is 35 hours per week, Monday to Friday, 7 hours per day, 1.0FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours.
Role 2: The role based at Camberwell College of Arts is 17.5 hours per week, Tuesday to Thursday, 0.5FTE. Normal working hours will be 9.00am to 6.15pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours.
Role 3: The role based at Chelsea College of Arts is 28 hours per week over 4 days between Monday to Friday, 7 hours per day, 0.8FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8:30pm core hours.
The weekly working pattern will be agreed upon acceptance of an offer of employment.
About you
You will have relevant experience in a library or customer service environment, and formal training or education to post-16 level. You will have experience of working as a member of a team, providing support, assistance and cover where needed. You will also be able to work independently and have excellent written and oral communication skills and be IT literate.
In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity.
Closing date for applications, Wednesday 3 January 2024, 9.00 am
If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at [email protected]
We are UAL
University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is made up of 6 renowned colleges and is ranked second in the world for Art and Design in the 2022 QS World University Rankings. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries. We are proud of our international student and staff community and are committed to ensuring that the University offers an inclusive and supportive environment for everyone; a university where we can be ourselves and reach our full potential.
Our culture
We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We are a member of the Race Equality Charter (REC), to help us reduce barriers that negatively impacts B.A.M.E. staff. We are a Disability Confident Scheme Committed employer and a member of the Business Disability Forum, which help us to improve the lives of disabled people in the workplace. In addition, we are a Stonewall Diversity Champion and in 2022 achieved a Gold Award in the Stonewall Workplace Equality Index, helping us to ensure all LGBTQ+ people are valued at work.
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