Learning and Teaching Administrator

Updated: 6 days ago
Location: Durham, ENGLAND

Learning and Teaching Administrator (
Job Number:
Department of Archaeology
Grade 4: - £23,751 - £24,533 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date
: 08-Jul-2024, 6:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable. 

Job Title: Learning and Teaching Administrator

Department: Archaeology
Grade: Grade 4
Salary range: £23,751 -  £24,533 per annum
Working arrangements: Open-Ended/Permanent - Full Time
Potential interview date:  24th July 2024.


The University

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. 
Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. 
We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found 


The Role and the Department

Applications are invited for a full time Learning and Teaching Administrator in the Department of Archaeology.

The successful candidate will be part of a small, friendly team of professional services staff based in the department on the Lower Mountjoy Site. The Learning and Teaching Administrator will be responsible for assisting the Learning and Teaching Manager and Coordinator in administering day to day programme delivery, encompassing all areas of the taught student lifecycle from the point of enrolment to graduation.   

Durham University’s Department of Archaeology is one of the UK’s best Departments of Archaeology with an outstanding reputation for excellence in teaching, research and employability of our students. We are one of top ranked Archaeology departments globally (8th in World University QS rankings 2022) and in the UK (2nd in Research Excellence Framework (REF) 2021; 3rd Guardian Good University Guide 2022; 3rd in National Student Satisfaction Survey 2022). Our expertise covers a broad chronological and geographical span, from the Palaeolithic to the present-day, and from South Asia to the Mediterranean, Europe and the British Isles, and we run fieldwork projects across the world. We have a range of cutting-edge laboratories, extensive commercial infrastructure and a network of heritage-sector collaborators

Working alongside the Manager and Coordinator, the Learning and Teaching Administrator is responsible for the provision of a professional, efficient administrative service, taking responsibility for operational aspects of programme delivery. They will ensure deadlines are met and service delivery standards are maintained, working in accordance with University and Departmental policies and procedures.

The Learning and Teaching Administrator will work within the team, taking day-to-day decisions and using their experience and initiative to decide on appropriate courses of action and resolve problems. They will possess excellent organisational and time management skills, display initiative and flexibility, and demonstrate a commitment to customer service excellence.


Working at Durham  

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: 

•    27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year.
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
•    On site nursery is available and children’s clubs in the summer holidays. 
•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
•    There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to       concentrate on their personal development opportunities. 
•    The opportunity to take part in staff volunteering activities to make a difference in the local community
•    Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. 
•    We offer generous pension schemes. 


Durham University is committed to equality, diversity and inclusion.

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.  
As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. 

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterix* next to it, it may be given additional weighting when your application is considered.  

Your application should cover the following criteria:



1.    Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.

2.    Experience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role.

3.    Experience of managing time to meet deadlines and working under pressure without compromising on quality.


4.     Good spoken and written communication skills.

5.     Good digital skills including experience in using digital devices and apps including email, digital communication tools and Microsoft 365 application such as Excel, Word, SharePoint and Teams

6.    Committed to continuing professional development.

7.    Ability to solve problems and resolve straightforward issues yourself and as part of a team.

8.    Ability to provide advice and guidance to a range of colleagues and customers.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.  

Submitting your application 

We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails 
What you are required to submit:

1.    A CV 

2.    A brief covering letter (maximum 1 page A4) which details your interest and potential in the role.

3.    A document demonstrating how you meet the essential criteria for the role. This is best done in table format.

Contact details 
If you would like to have a chat or ask any questions about the role, Joanne Patterson - Learning and Teaching Manager, would be happy to speak to you. Email : [email protected]

Typical Role Requirements

Service Delivery 

·                     Show a commitment to equality, diversity and inclusion and the University’s values. 

·                     Provide an excellent and timely service, focussed on providing an excellent learning experience to the student community in the Department of Archaeology.

·                     Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as teaching, learning and assessment queries, and provide information and updates to help your team find solutions. 

·                     Collect, organise and record data and information accurately and provide reports as required. 

·                     Promote positive wellbeing arrangements which benefit you and your team. 

·                     When carrying out your role, use and apply relevant professional and regulatory standards, including immigration status of students, when managing data. 

·                     Use standard office-based devices and applications such as word, excel and power point to deliver services, as well as specialist education systems such as Banner and Learn Ultra

·                     Update guidance on standard operating procedures followed by the team. 



·                     Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members. 

·                     Help your team organise and provide administrative services that support key activities across the annual education cycle for undergraduate and postgraduate taught students, related to teaching and assessment, and contribute to team planning activities. 

·                     Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. 



·                     Seek feedback from students and staff on their requirements from your service to ensure that their reasonable expectations are being met. 

·                     Record information in relation to module choices, student attendance and engagement, and respond to queries which you receive. 

·                     Liaise with staff in other areas such as Student Registry and the Academic Quality Standards team to ensure that services are being delivered in an efficient and collaborative way. 

·                     Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes. 

Useful links
If you would like further information you may find the following will help;

Durham University


Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement 
Privacy Notices - Durham University  which provides information on the collation, storing and use of data. 

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.


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