Language Centre Administrator

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  In response to the changing world around us, it is essential SOAS continues to adapt how it responds to and operates in order to be leaders in delivering exceptional education to our students and to support and attract the best academic talent globally.

SOAS has reset its strategic plans through ‘Reimagining SOAS or the 21st Century’ to ensure priorities for the university are clearly focussed on providing the best educational services and facilities for our students and staff, and maximising opportunities internationally.

About the department

SOAS Language Centre offers quality teaching in a wide range of languages to SOAS students and the general public through its extensive extramural programme. It also provides accredited language Diplomas and bespoke language training for diverse organisations.

About the role

Key responsibilities include assisting with the registration of students, database maintenance, answering student queries from the initial point of enquiry to course completion, data collection and ensuring that student experience is prioritised and a high quality service is provided.

About you

Attention to detail and an ability to manage your own time and work independently in a methodical manner is essential.

You should have experience of working in a busy customer facing administrative role with evidence of having planned and supported activities that involve direct interaction or contact with clients or students, dealing with fees, taking bookings and raising refunds, and maintained administrative processes and databases.

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.

How to Apply:

Please complete the Unbiased application form, please note you will not be able to upload a CV.

Closing date: Friday 10th December 2021.      

Interviews to be held:  week commencing 10th January 2022.

Further information

If you have any questions or require any assistance with regard to the application process, please contact [email protected]

'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'.

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South, Black, Asian or other minority ethnic and underrepresented groups. All appointment decisions will be made on merit, following a fair and competitive process.