JMS Marketing Coordinator

The University 
 
At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.  

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.  

We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found here
 
The Role and the Department 
 

Durham University Business School is one of Durham University’s four Faculties, known for its international reputation, impact on policy and practice, and a focus on ethics, responsibility and sustainability. It aims to be a leading European business school by 2027. 

The Business School hosts the editorial office of the Journal of Management Studies  (JMS). JMS, which is governed by the Society for the Advancement of Management Studies (SAMS), is a leading international academic journal. It has one of the highest impact factors in management and business studies and is listed in the Financial Times’ top 50 journals. 

The JMS editorial office is responsible for the publication of the Journal of Management Studies and handles nearly 2,000 submissions per year. In addition, the office organises events and workshops worldwide and promotes the Journal’s activities and published papers on social media. It also provides administrative support to the Society for the Advancement of Management Studies. 

The postholder will work as an integral part of the Editorial Office Team. They will work with authors, editors, and the managing editor to identify opportunities to promote JMS online via its published papers, events, awards, and other activities. They will work with editors, managing editor, and external stakeholders to maintain and update the SAMS and JMS websites and social media channels, as well as monitoring online engagement. They will also support the creation of marketing materials, such as videos, flyers, calls for events. The postholder will contribute to the professional and efficient administrative and promotional service for the Journal of Management Studies and its governing organisation, SAMS.

 
Working at Durham   
 
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:  
 
•    27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year.
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. 
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. 
•    On site nursery is available and access to holiday camps for children aged 5-16 throughout the year. 
•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). 
•    There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities.  
•    The opportunity to take part in staff volunteering activities to make a difference in the local community 
•    Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.  
•    We offer generous pension schemes.  
 

Durham University is committed to equality,  diversity and inclusion

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.   As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. 
 
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. 

What you need to demonstrate when you apply/Person Specification  
  
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.    
  
Your application should cover the following criteria:  

Essential Criteria

Qualifications/Experience
1.    Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.
2.    Experience in a similar role or busy office environment, delivering front line administrative experiences or having relevant qualifications for the role.
3.    Experience of working collaboratively with other team members to ensure the delivery of high-quality services, meeting deadlines and working under pressure without compromising on quality.

4. Experience of using social media for professional purposes.

Skills/Abilities/Knowledge
5.    Excellent spoken and written communication skills and the ability to develop effective working relationships, both internally and externally.
6.    Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems.
7.    Committed to continuing professional development.
8.    Knowledge relevant to the role supported by relevant courses or certification.
9.     Ability to solve problems yourself and as part of a team and plan appropriate solutions.
10.     Ability to provide advice and guidance to a range of colleagues and customers.
11.    Ability to contribute to operational planning activities. 

Desirable Criteria

12. Experience of working in academic publishing or an editorial office.

13.  Experience of dealing with international stakeholders.

How to apply 
 
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria we would also urge you to provide any relevant evidence.  Please don’t forget to check if there is any weighted criteria (see above). 
 
While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.   
 
Submitting your application  
 
We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails  
  
What you are required to submit: 
•    A CV  
•    A supporting statement which shows examples of how you meet all of the criteria within the Person Specification  

Contact details  
If you would like to have a chat or ask any questions about the role, Margaret Turner (Managing Editor) would be happy to speak to you. Please contact her at [email protected] 

Service Delivery
•    Show a commitment to equality, diversity and inclusion and the University’s values.
•    Respond to queries and provide information/advice, while raising more specialist or complex queries with more experienced team members.
•    Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings.
•    Monitor JMS and SAMS' online presence to ensure it is maintained and updated in line with the needs of the journal and organisation. 
•    Continually review editor, reviewer and author requirements to ensure the delivery of excellence with the JMS stakeholder experience. 
•    Monitor feedback on the services provided   and identify changes that will improve the service level that is provided and compliance.
•    Ensure that information used to analyse the service being delivered is accurate and provide reports and analysis of patterns and trends to senior colleagues. 
•    Prepare reports for consideration by the managing editor, JMS editors, or SAMS trustees.

- Compile, record, store and archive data and information to ensure the accuracy and safety of information. 

-  Provide media scanning activities within the role to match JMS published articles to areas of topical interest for impactful promotion.

- Provide service and support for editors’ working groups and meetings, to draft and distribute documents and communications in standard professional formats.

- Provide advice and guidance to resolve problems and respond to a wide range of queries.

- Undertake occasional national and international travel.

- Work occasional weekends and evenings.

Planning and Organising
•    Plan and organise own workload to deliver the role.
•    Organise and schedule assigned social media activities.
•    Monitor processes and activities to ensure team priorities are met.
•    Help manage and coordinate online events and other activities, including liaison with the editors in the scheduling and production of video content.

-  Contribute to organising, planning, and preparing for events and contribute to team planning activities.

Teamwork
•    Provide specialist support and advice to internal and external team members on social media use and marketing material production.
•    Make changes to the services provided by your team in discussion with other team members, to ensure the smooth running of administrative and promotional processes to support JMS stakeholders and editorial activities.
•    Identify opportunities and contribute to decisions on how to improve services being delivered by the team.
•    Seek feedback from stakeholders on their requirements from your service and recommend improvements to senior colleagues.

Communications/Liaison
•    Update and apply changes to processes and procedures.
•    Create good working relationships with other team members and anyone else that you come across as part of your role to work together on joint activities.
•    Liaise with representatives from other service areas, professional organisations and suppliers where necessary to ensure that services are being delivered in an efficient and collaborative way and ensure a seamless, smooth and efficient editorial service. 
•    Contribute and engage with internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers.       

Contribute and engage with internal and external stakeholders on promotional activities, e.g. video recording, editing and distribution.

Work with team members, authors, editors, and other stakeholders to ensure accurate and timely social media engagement to support JMS’ and SAMS’ promotional activities.

•    Any other reasonable duties.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University  which provides information on the collation, storing and use of data.   
 

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Useful links

  If you would like further information, you may find the following will help: 

Society for the Advancement of Management Studies: http://www.socadms.org.uk/  

Journal of Management Studies: https://onlinelibrary.wiley.com/journal/14676486