ITS Programme Delivery Lead

About IT Services

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers. 

The Role

IT Services is looking for an experienced IT project or programme manager to join us as an ITS Programme Delivery Lead.  Working with colleagues in ITS services, the University’s Strategic Change Office and stakeholders across the institution, you will own and ensure delivery of agreed IT outcomes for strategic programmes and projects, owning the technology roadmaps and plans and overseeing matrix teams to manage implementation and transition into live service.

You’ll oversee provision of IT staff and technical resources (including external third parties) for programmes and projects, ensuring they are costed, capable and available.  You’ll assure the quality of IT deliverables, identifying and resolving risks, issues and dependencies as they arise.

As an expert in IT change, you’ll own and continuously improve the systems development lifecycle and standards and make sure these are applied and embedded within programmes.   You’ll also own the relationships between IT Services and the programme and project stakeholders, acting as a primary point of contact for senior stakeholders, the Strategic Change Office and operational business partners.  You’ll use excellent communication skills to clarify and simplify technical issues to aid understanding and consensus.

The Person

The successful candidate should be able to demonstrate:

• Extensive experience of successfully managing IT projects and programmes using agile and waterfall methodologies
• Significant experience of leading and directing the work of teams and direct and matrix reports, setting and managing clear and challenging performance goals
• Expertise in the identification, assessment and management of project risks and interdependencies, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
• The ability to work confidently and assertively with a range of executive and non-executive senior stakeholders, using coaching, negotiating, communication and influencing skills to achieve successful outcomes
• Technically current, with an up-to-date understanding of technology trends and directions across the industry
• Previous experience of working in a Higher Education environment would be a distinct advantage.

What can you expect in return

Our diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:

• Generous annual leave allowance, including Christmas/New Year closure
• Pension scheme membership to provide benefits for you and your family
• Well-being programme with counselling, fitness and leading sports facilities
• Learning and development opportunities
• Season ticket loans for public transport
• Cycle to Work Scheme
• Workplace nursery scheme
• Staff recognition schemes
• Staff discounts on a range of products and services including travel and high street savings.

In fact, there are so many benefits available you can see more of them by clicking here

Find out more about our organisation and values:

When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Adam Grant

Email: [email protected] ​​​​​​​

General enquiries:

Email: [email protected]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home ​​​​​​​

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.