IT Technician

Updated: 2 months ago
Job Type: FullTime
Deadline: 08 Oct 2021

Job Purpose: To work with the Network Manager to maintain a high level of service to users

Reporting Line: Network Manager

Start Date: ASAP

Tenure: Permanent, Full-Time (52 weeks per year)

Closing date for Applications: 8.00am, Friday 8 October 2021

Interviews to be held week commencing: 11 October 2021

Key Responsibilities:

  • Assist with the maintenance and support of the school network and its back-end systems under the direction of the Network Manager
  • Provide support to staff and students in their use of school IT equipment and resources
  • Install and maintain hardware and software as directed by the Network Manager
  • Assist with the deployment of staff and student iPads, including the replacement of faulty or damaged units
  • Assist with the maintenance of the shared iPad resources and ensure that they are fully functional and up to date
  • Support staff and students with the use of online and cloud-hosted resources, including Office 365
  • Provide technical support for the School’s Digital Learning Spaces, which runs on a WordPress Multi[1]User site (MySQL, PHP and HTML)
  • Manage software and computer image deployment, ensuring that the required systems and software are licenced correctly.
  • Maintain an inventory of hardware and software, including the management and development of the relevant databases
  • Maintain printing hardware and software
  • Check the network for unlicensed software
  • Manage data stored on the network, deleting redundant data where necessary
  • Ensure network and internet security products are operational, up to date and deployed properly
  • Provide technical support to events and assemblies
  • Manage and undertake system backups when required
  • Manage, maintain and technically support any audio/visual equipment around the school, including projectors, sound equipment, Interactive Whiteboards and Interactive Flat Panel Displays
  • Assist with the specifying and purchasing of IT and Audio/Visual equipment
  • Carry out any such duties as may be reasonably requested.

Person Specification

The successful candidate will be likely to fit the following profile:

Qualifications (Desirable)

  • A-Level in Computing or similar
  • MCP/CCNA qualification or similar

Skills

  • Technical knowledge of computers
  • Able to configure computing equipment, given the appropriate information
  • Experience of installing and maintaining applications, such as Microsoft Office
  • Basic knowledge of structured network cabling, equipment and protocols
  • Basic use of Audio/Visual equipment
  • Troubleshoot problems and investigate/provide a solution
  • Excellent organizational, administrative and ICT skills

Experience

  • Previous experience in IT Support, particularly in an educational setting, is desirable but not essential

Knowledge – At least some knowledge of the following:

  • Microsoft Windows
  • Microsoft Office/Office 365
  • Apple iOS and OSX
  • Software management and installation
  • Basic Computer Security (Anti-Virus, Encryption, Passwords)
  • Networking basics
  • Audio/Visual equipment and its use (Desirable)

Personal Qualities

  • Willing to take ownership of tasks and to see them through to completion
  • High levels of personal and professional integrity and the ability to exercise discretion and confidentiality
  • Good attention to detail
  • Ability to work occasional evenings and weekends, when required

Attitudes

  • A team player
  • A reflective and flexible approach
  • Organized and able to self-direct
  • Ability to think creatively and imaginatively
  • Committed to professional development and show a willingness to undertake appropriate training for this role

To apply please follow this link : https://unitedlearning.current-vacancies.com/Jobs/Advert/2381615?cid=1567


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