IT Operations Support Engineer

Reference

IS303721

Closing Date

Sunday, 5th September 2021

Job Type

Administrative Professional & Managerial

Department

Digital & Technology Services - IT Operations (Systems Delivery)

Salary

£30942 to £40322 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.

We are pleased to share details of a permanent opportunity for an experienced Network and Firewall specialist to join our dedicated IT Operations team in Digital & Technology Services.

As an IT Operations Support Engineer specialising in networks and firewalls, you will work alongside an established IT Operations team, supporting VPNs and Firewalls for on- premise and cloud based services for our UK, China and Malaysia campuses. You will help to support the implementation, configuration, monitoring and administration of these technologies as well as implementing and ensuring security of VPNs linking with Azure, AWS and Oracle cloud services. 

You will play a key role within infrastructure and change teams acting as subject matter expert for VPNs and Firewalls, as well as supporting other core technologies that will help to drive forward digital adoption of our global community of over 50,000 students and staff. Working closely with the Infrastructure and Applications team you will also have the opportunity to develop your experience around Network Security and Cloud Services working in a global infrastructure environment as well as identifying opportunity for service improvements

Your background will include a proven track record in network security with strong experience of implementing, configuring and administering VPNs and Firewalls. Ideally, you will have worked within a large, multi-technology network environment, supporting both on-premise and cloud based services. You will also have experience of monitoring systems to manage performance and network security. 

At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a university employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.

As the successful candidate, you will have a degree/professional qualification or equivalent relevant experience and be a motivated self-starter, ideally with experience of ITIL and supporting change within a complex IT environment.  

This role is available on a permanent basis. Hours of work are full-time (36.25 hours) ; however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Informal enquiries may be addressed to Darren Wheatcroft, email [email protected]. Please note that applications sent directly to this email address will not be accepted.

Our University has always been a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge .