Postgraduate Research Officer

Advert

Postgraduate Research Officer

An opportunity has arisen in Registry to join a well-established Postgraduate Quality & Operations team as a Postgraduate Research Officer.

As part of the Postgraduate Quality & Operations team you will provide expert support and advice to staff on regulations, policies and procedures relating to postgraduate research (PGR) study, and support the ongoing review and development of regulations and policies.

Working closely with colleagues in Registry Operations, the Academic Quality and Standards team, and with the Doctoral Academy to support the University’s PGR priorities and providing expert support to the College Deans (Postgraduate), advising and recommending action on student matters.

Demonstrating customer service excellence and promote values and behaviours that reflect the culture of a customer focused service department.

This is a full-time (35 hours per week) fixed-term position available until 31 August 2022.

Salary: £33,797 - £40,322 per annum (Grade 6).

Date advert posted: Thursday, 5 August 2021

Closing date: Sunday, 22 August 2021

This post has previously been advertised to employees of Cardiff University only.  We now invite external applications.

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Job Description

Key Duties

• Provide professional and expert advice and guidance on University regulations, policies and procedures relating to postgraduate research degrees to internal and external customers that will have University wide impacts, using judgement and creativity to suggest the most appropriate course of action, and ensuring complex and conceptual issues are explained clearly.
• Ensure understanding of and compliance with regulations, policies and procedures by proactive briefing and communication of requirements to staff and students.
• Take responsibility for resolving issues independently in relation to academic quality and standards issues where they fall within set role objectives linked to PGR provision, including scrutinising the reports from Examining Boards and advising the Awards and Progress Committee.
• Provide College PG Deans with briefing and recommended actions in respect of complex student matters.
• Investigate and analyse specific issues and matters relating to academic quality and standards, and submit reports with clear and evidenced recommendation.
• To provide updates to UKRI on student matters and to address queries.
• Ensure that the provision of PGR support is delivered to the University, proactively changing the delivery according to customer requirements.
• Establish working relationships with key contacts across the University, developing appropriate communication links with the University’s Colleges/Schools/Directorates and outside bodies as required.
• Create and lead specific working groups to achieve the objectives of the PGR plan.
• Plan and deliver specific small scale projects, co-ordinating and supervising project teams created as needed.
• Develop and deliver training as required.
• Undertake a variety of administrative duties to support the department.
• Instruct and guide other employees across the University in relation to PGR support.

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
• Abide by University policies on Health and Safety and Equality, Diversity and Inclusion.
• Perform other duties occasionally which are not included above, but which will be consistent with the role.

Person Specification

Essential Criteria

Qualifications and Education

Additional Information

As part of the ethos of a customer service environment, the role holder will be expected to demonstrate a flexible approach to team delivery of objectives.

Job Category

Management & Executive