Graduation and Awards Officer, Academic Section

Graduation and Awards Officer, Academic Section
£27,116 - £30,497 per annum

Graduation and Awards Officer

An opportunity has arisen to join the team responsible for organising the University’s high-profile graduation ceremonies, which are a highlight of students’ academic lives.  We are looking for an experienced administrator with strong organisational skills; and the ability to deliver events to a high standard. 

Duties of the Role

You will work as part of the Graduation and Awards Team and will support the organisation and delivery of the University’s prestigious Graduation ceremonies, which are major institutional events to celebrate our students’ achievements.  You will support the organisation and delivery of certificates, transcripts, and other records of achievement for graduating students and alumni, as well as contributing to the continuous improvement of our systems and processes. You will have a strong customer-service orientation applied both to providing helpful and timely response to student and alumni queries; and supporting the front-of-house delivery of our graduation ceremonies.

This post is a full-time, fixed-term post until 29 July 2022.

Skills and qualifications required

We are looking for someone who has significant and recent administration experience. You will have experience within a customer service role where you have resolved queries and responded to enquiries.

You will have excellent interpersonal and communication skills, which enable you to establish productive working relationships with a wide range of people and work effectively as part of a team. You will be highly organised and used to delivering to deadlines. You will also be a confident IT user.

Applicants must be able to work from our Colchester Campus.

 At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum , a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre , which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact [email protected]

*More information: Working at the University