Come and join the team
Campus Infrastructure & Operational Support Service
This full time post is available immediately on a permanent basis.
Summary of the role/position
You will be joining a motivated and experienced team delivering a first-class service in The Forum on the Streatham Campus.
We are seeking a motivated individual who has a proven record in delivering excellent Customer Service has prior experience in dealing with people and a wide range of inquiries by phone, email, and face to face.
Signposting visitors, VIPs, students, and staff will also be a part of the daily remit. It is expected that the successful applicant will be well presented and flexible in their approach to the demands of the business to provide an exemplary front of house experience.
The working hours to be Mon-Fri 12.00-20.00 but flexibility will be required.
Please ensure you read the Job Description and Person Specification for full details of this role.
Benefits
We offer some fantastic benefits including:
- 39 days leave per year
- options for flexible working
- onsite gyms and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 wks full pay), paternity leave (up to six wks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For an informal discussion about the role, please contact Lyn Jordan [email protected] or (01392) 726597.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
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