Estates Operations Administrator

About The Role
Falmouth Exeter Plus are seeking to recruit a part-time Estates Operations Administrator to join our Estates Helpdesk team. This position will provide a key role in the day-to-day management of planned & reactive maintenance using our Computer Aided Facilities Management (CAFM) Helpdesk system – ‘Planon’.  As part of this role the post holder will also support the ‘Engineering Manager’ & ‘Assistant Engineering Manager’ by providing planning support, contractor liaison and the administration of maintenance data.  In addition, the post holder will provide advice and guidance to staff, students and contractors, supporting the wider business in the use of both our ‘Planon’ system and our Contractor Control System ‘Verature’. 
 
Working within the Estates & Facilities Helpdesk office as a customer facing member of staff, the post holder will be committed to presenting themselves professionally to all colleagues and customers, while representing Falmouth Exeter Plus.
 
As an employer of choice we can offer the successful candidate for this role a range of benefits, including:
  
 - Employer Pension Contribution up to 10%
 - 26 days + 8 days bank holiday
 - Life Assurance
 - Subsidised Sports Centre Membership (Gym & Fitness Classes)
 - Enhanced Maternity/Paternity Pay
 - Salary Sacrifice Car Scheme (Tusker)
 - Salary Sacrifice Cycle Scheme
 - Salary Sacrifice Home & Tech Scheme
 - Lifestyle Discounts

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.
About You
The post holder will have a positive outlook and proactive approach to system improvement and teamwork, playing a key part in helping to develop ways of working and engagement with the Estates team.  The post holder will have significant experience in delivering a high level of customer service and will be experienced in using maintenance planning software. Alongside these key skills, the post holder will be proficient in the use of Microsoft Office and will be able to prioritise a substantial workload, while working accurately (with excellent attention to detail) to a deadline in a pressurised environment. 
 
We would like to hear from candidates who can also offer the following:
 

• Excellent interpersonal and written communication skills
• A professional and proactive approach to team working
• The ability to build effective professional relationships with colleagues, contractors and external stakeholders 

For full details of the skills/experience required, please see the job description above.
This position is offered on a fixed term for one year, part-time, 22.5 hours per week contract, working 8.30 am to 17.00 pm, Wednesday to Friday. 
 
If you are looking to have an informal discussion about the vacancy ahead of applying please email [email protected].
 
The closing date for the position is Sunday 21 April 2024.
 
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.