Erasmus Mundus Projects Coordinator

Job Purpose

This role will initially be focused on the successful maintenance and development of the Erasmus Mundus degree programmes within the School of Social and Political Sciences in the College of Social Sciences. The role has particular focus on placements/internships, employability and partnership activities. Other responsibilities will include working in partnership with academic and professional services colleagues to enable an effective administrative service for the programmes as well as supporting delivery of the School’s strategic objectives.

The focus of the role may change in future depending on the business needs of the School and College at that time. Please note that you may be required to work in a broadly similar role in a different area of the School or College. There will be no change to either the grade of the role or the broad skill and experience requirements.

Main Duties and Responsibilities

1.  Develop, implement and administer processes, procedures and data systems for identifying and engaging suitable partner organisations to support delivery of the Erasmus Mundus programme options, including the work placement and visiting scholar programmes, activities related to student employability, and consortium collaboration opportunities.

2.  Ensure that these process, procedures and data systems comply with all relevant employment, insurance and health and safety procedures, regulations and legislation. This includes completing Risk Assessments and implementing support mechanisms for students and ensure that all participants comply with said arrangements.

3.  Support the provision of employability and skills-based learning activities for the Erasmus Mundus programmes, including sourcing and organising collaborations with partner and other external organisations in liaison with programme directors and project manager, acting as the point of contact and quality assessor for these, supporting student participation in relevant external competitions, and organising workshops and presentations to support CV writing and development for students.

4.  Work closely with colleagues across the University to support the rollout of best employability practice from the Erasmus Mundus programmes to other programmes within the School.

5.  Contribute to the development of and implement an alumni engagement strategy for the programmes, including conducting surveys of alumni and engaging with the activities of Erasmus Mundus alumni organisations.

6.  Building and maintaining effective relationships to develop a community of practice between the programme and partner organisations in collaboration with the Programme Directors and project manager.

7.  Attend consortium management committees and other similar consortium level forums and visit partner organisations where required.

8.  Continue to upskill and work to improve understanding of relevant fields, including attending relevant events, conferences, etc, both representing the programmes and developing own professional capabilities.

9.  In partnership with Programme Directors, partners and academic and administrative colleagues, identify and implement opportunities for process improvement. This will include developing and maintaining standard operating procedures and consistent ways of recording processes across the Erasmus Mundus programmes. Monitor, maintain and improve the quality of programmes through partner liaison, collation of feedback and provision of evaluation reports.

10.  Contribute to the development of and implement a communications plan for both promoting the Erasmus Mundus programmes to new potential applicants and sharing relevant updates and information to existing students already on the programme.  This would include developing and generating material for websites and utilising social media platforms.

11.  Work closely with the Erasmus Mundus Projects Manager, Programme Directors and other academic and administrative colleagues in the delivery of the above, and undertake any other relevant and appropriate duties as directed by the Erasmus Mundus Projects Manager or Learning & Teaching Operations Manager.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role, or: Scottish Credit and Qualification Framework Level 7 (Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role

Desirable:

B1 Process Improvement or Project Management certification (Six Sigma/Lean/PRINCE2/APMP etc.)

B2 Knowledge of other University software packages (Moodle, Qlikview, Oracle-based platforms etc.)

B3 Knowledge of Further/Higher Education policies and procedures, in particular those related to mobility or joint/multiple degree programmes

B4 Knowledge of Health & Safety/Risk Management regulations and principles

Skills

Essential: 

C1 Excellent organisational and planning skills

C2 Solutions focused with business process improvement/project management skills

C3 Ability to positively affect/influence the performance and motivation of others

C4 Strong analytical abilities to logically assess data and apply effective evidence- based approaches to decision making and process improvements

C5 Ability to quickly embrace and learn new concepts, techniques or methodologies

C6 Effective communication and influencing skills, both verbal and written, to interact and collaborate effectively with a range of stakeholders including diverse functional areas and cultures

C7 Ability to use own initiative, exercise independent judgement, work under pressure, prioritise own workload and meet tight deadlines

C8 Ability to work closely with, and influence, a variety of multinational senior and external stakeholders

C9 Ability to handle confidential and sensitive matters with absolute discretion, demonstrating a high degree of intercultural competency

C10 Ability to understand and apply policies, regulations, guidelines and standard operating procedures relevant to the role

C11 Proficient user of Excel, PowerPoint, Word, Outlook, Teams, Zoom, web development software and similar online applications

C12 Personal style compatible and consistent with University Values and Glasgow Professional Behavioural Framework

Desirable:

D1 Verbal and written competency in a second/multiple language(s)

Experience

Essential: 

E1 experience of delivery of business process improvements in a large complex administrative organisation

E2 Experience of delivering/exceeding results within a service-led organisation

E3 Experience of analysing/evaluating/interpreting data to inform decision-making and service improvements

E4 Experience of working with and influencing a variety of internal and external stakeholders

E5 Experience of ensuring compliance with policies, procedures or agreements

Desirable:

F1 Experience of working with multiple and varied international partners

F2 Staff/resource management

F3 Use of CRM/query management systems or similar to manage service user relationships

F4 Management and maintenance of websites and social media accounts (e.g. Twitter/X, Facebook, Instagram, LinkedIn)

Terms and Conditions

Salary will be Grade 6, £32,332 - £36,024 per annum.

This post is full time (35 hours per week), and is fixed term until 31 July 2025 in the first instance.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

3 A flexible approach to working.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community  

https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/

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