Education Welfare Advisor

Education and Academic Services

INTERNAL APPLICANTS ONLY

This role offers the opportunity for hybrid working – some time on campus and some from home.

This new full – time post is available immediately on a fixed term basis until the 13th of April 2025.

Summary of the role

A full-time fixed term Education Welfare Advisor post is available to commence from the 15th April 2024 for twelve months as part of the University’s Wellbeing and Welfare Team, operationally based within Education Support (Hubs). The post would be a good secondment opportunity for interested colleagues within the University.

Education Welfare Advisors are managed by the Pathway Lead – Education Welfare, but will be expected to maintain an essential communicative and casework relationship within the programme Education Support team. The Education Support Team provides support for teaching administration and delivery of all University of Exeter taught programmes.

These positions offer an exciting opportunity for those wishing to develop their career in Education Support, with an interest in supporting students with additional and sometimes complex needs. We are looking for compassionate, committed and resilient individuals who have the required experience and skills to join this busy team.

You will provide a high level of wellbeing support and advice through the Health, Wellbeing and Support for Study process, as well as guidance relating to our taught programmes of study. You will maintain an extensive knowledge of internal and external wellbeing support services in order to signpost students effectively. An interest in, or experience of events management will also be useful in these roles.

The successful applicants for these posts will have experience of working flexibly both as part of a team and by working independently to deliver an outstanding customer service experience. You will have excellent organisational and communication skills, as well as experience of coordinating support for individuals with health and wellbeing needs.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today.  More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact the Pathway Lead – Education Welfare, Sarah O'Brien, by email at [email protected]