Education and Academic Services
Join us in shaping the future of education at the University of Exeter!
This permanent, part time (0.44FTE, spread over Weds-Fri), post is available at our Penryn campus.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Assistant to join our dynamic Education Support team.
We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!
Do you enjoy direct contact with people?
Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
Do you enjoy providing administrative support?
Are you fantastic at organising, communicating and making things run smoothly?
Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Education Support Assistant role in Education and Academic Services could be for you.
Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.
About the Role:
As a key member of the Education Support team on the Penryn campus, you will contribute to the vibrant learning environment at the University of Exeter. This role offer a unique opportunity to grow as an administration and customer services professional.
The role forms a vital part of our support services, including delivering a face-to-face service for students and staff, as such, you will be expected to work from campus for the majority of the time.
These busy roles will have peaks in workload at specific points in the academic cycle. There may be periods in June, September, and October when leave may be restricted.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You:
We are looking for dynamic and committed individuals with:
- Strong desire to build a career in administration and customer services
- Experience working independently and as part of a team
- Excellent customer service skills
- Adaptability in a culture of change and growth
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Benefits
We offer some fantastic benefits including:
- 39 days leave per year
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus’ and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Further information
For an informal discussion about the role, please contact, Terri Stoddern, [email protected]