Education Support Assistant

This full-time post is available immediately on a permanent basis in the Queen’s Education Support Team.

The Education and Academic Services Directorate provides all of the key administration and education support activities that underpin the student experience from Fresher’s week to Graduation. This role is within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate and taught postgraduate programmes.

This is an exciting opportunity for a highly-motivated individual with a keen interest in providing excellent customer service to students, staff and external stakeholders in matters relating to education and programme support at both undergraduate and postgraduate level across both our Exeter campus.

If you have experience of working flexibly both as part of a team and independently and can demonstrate excellent people skills and a personable nature in order to provide outstanding customer service in this front-line role, then this could be the ideal role for you. Excellent IT skills and experience of administration work will also be essential. This is a busy role, so the ability to multi-task is essential.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the apply button) for full details of this role.

The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).

Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits
We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campuses and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave  (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

For further information, please contact Gwen Morris on G.Morris@exeter.ac.uk .