Education Support Administrator (x3)

Education and Academic Services

There are three full-time opportunities available immediately, on a permanent basis.

Two of the opportunities have the potential to be worked part-time (0.8 FTE or above), so we welcome applications from candidates interested in part-time working.

Summary of the role

The Education Support Team in Wonford provides core and critical operational support for clinical and academic teaching activity for students in all five years of the BMBS programme in Devon.

This role offers an exciting opportunity to support the development and delivery of the BMBS programme working flexibly both as part of a team and independently with confidence and reliability. BMBS is not a traditional modular curriculum, we work collaboratively with a wide range of NHS partners across Devon to deliver this flagship programme. Medicine is a fast-moving and ever-changing environment so being comfortable with continuous change and adopting a commitment to ongoing professional development is important within this team.

This role would suit someone looking to develop their career further within administration and student support in a team on an expanding programme. The need to work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer-focussed and seamless service is paramount.

All staff within Education Services are expected to work on-campus as well as from home.

About You

You will be looking to challenge yourself delivering a complex course in a high pressure environment as part of a committed programme team. You will bring excellent organisation skills, attention to detail and proven ability to multitask. You will have gained success working collaboratively and proactively in a team to deliver multiple objectives and high service standards.

You will be expected to provide specialist administrative support and act as a first/named point of contact for internal and external stakeholders. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation.

We are looking for a confident problem-solver with a flexible approach, strong communication and organisation skills and administrative experience, with excellent attention to detail and the ability to manage a diverse workload.

Please ensure you read the Job Description and Person Specification for full details of this role. Please be sure to match your skillset to the person specification in the job description when applying.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).  

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City .

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information, please contact Rachel Dallyn, [email protected] or Arabella Greatorex [email protected]