Education Support Administrator

Education and Academic Services,
Faculty of Health and Life Sciences, University of Exeter Medical School

This full-time D grade post is available immediately until 14 April 2025, working within Education and Academic Services for the University of Exeter Medical School (UEMS) to backfill colleagues who will be providing maternity cover. This role offers the opportunity for hybrid working – some time in the Knowledge Spa, Royal Cornwall Hospital, Truro and some from home. There will also be opportunities to spend time on the Penryn campus.

Role summary

This role offers an exciting opportunity for someone looking to develop their administrative career within an education context across a range of areas of activity. Our team in Truro provides operational support for clinical and academic teaching activity for medical students in Years 2 to 5 of the BMBS (medical) programme across Cornwall. we are looking for a confident individual with a flexible approach and strong communication skills who has excellent attention to detail and the ability to manage a diverse workload. The role holder will support a range of areas and so this is a good opportunity to develop a range of skills and acquire experience across the medical programme.

About you

You will be a positive person who enjoys working with a wide range of colleagues in a local multi-disciplinary team and on different campuses (usually via MS Teams). We are looking for someone with excellent organisational, IT and communication skills. You should be a good problem-solver who likes developing and improving processes and projects. You will have gained success working proactively in a team to deliver multiple objectives to high standards. Ideally you will have experience within a large organisation such as a higher education institution or the NHS. You should also have a commitment to working with young people in an educational environment.  

You will be expected to provide specialist administrative support and act as a first / named point of contact for internal and external stakeholders. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation. The need to work competently, flexibly and collaboratively within a wider team in a busy environment is important.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today.  More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information, please contact Dr Tim Marwood, Associate Director BMBS Operations (Cornwall) [email protected]