Education Services Administrator

Department: School of Mathematical Sciences
Salary: £31,421 - £38,165 per annum (Grade 3)
Reference: 2329
Location: Mile End
Date posted: 15 May 2024
Closing date: 16 June 2024

Further details and apply

About the role

Applications are invited for an Education Services Administrator to join the School’s Education Services team, which provides support through the student lifecycle from enrolment to graduation. The post-holder will provide a high standard of student and academic support, answer enquiries in relation to degree programmes and timetables, and provide guidance to students. The post-holder will also play a key role as Secretary to Staff Student Liaison Committees and provide high standards of general administrative support for the Education Services Manager, Director of Education, and other senior managers.

About you

The successful applicant will be educated to A Level (Grade C or above) or equivalent with GCSE English and Mathematics at Grade C or above. You should be able to demonstrate experience of working within Higher Education or a similar administrative environment, good interpersonal skills including the ability to deal with students and staff at all levels, with a customer focused, proactive attitude. In addition, the successful candidate will have excellent IT skills with a well-developed experience of Microsoft Office including Outlook, Word, Excel, PowerPoint.

About the School

The School of Mathematical Sciences has over 80 academic staff, 15 post-doctoral staff and a professional services team of 14 staff. The School is structured around 5 Centres and has approximately 1000 undergraduate students, 100 postgraduate taught students and 80 PhD students together with a number of lively student-led societies including our award-winning Mathematics Society.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Mile End Campus in London. It is full time, permanent appointment. The starting salary will be Grade 3, in the range of £31,421 - £38,165 per annum, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

The School holds a departmental Bronze Athena SWAN Award and is a registered supporter of the LMS Good Practice scheme. We are committed to the equality of opportunities and to advancing women’s careers and strongly encourage applications from female applicants. We have policies to support staff returning from long-term absence, for flexible arrangements for staff with parental responsibilities and for child-care support for the attendance of conferences.

Valuing Diversity & Committed to Equality

Further details and apply