Education Administration & Student Records Coordinator

The role

The Education Data and Insight Team are based within the Education Administration Office within Education and Student Success. We’re a service team who provide operational reporting, management information, analysis and insight to a variety of stakeholders across the university, and operational support and process improvement for education and student support administration. We perform a key role within the university, helping to drive forward decision-making and providing the evidence base for action or helping to change perceptions. We work closely with other teams in the university, including Exams, Timetabling and Graduation, Academic Quality and Policy Office and Student Resolution Service. 

What will you be doing?

- Understand how the student lifecycle at the University of Bristol works. You’ll learn about operational processes and the data they generate, and how to turn that data into knowledge and insight.

 - Provide great looking, easy to use and accessible reporting products that everyone in the university can tap into. You will transform raw data into impactful reports which help the division and the wider university make decisions. You’ll provide the information which answers questions: from the day-to-day such as “how many new students do we have this year?” to the strategic: “where are our largest student attainment gaps and how might we tackle them?”

- Support key operational processes. You’ll provide operational support for key processes throughout the year, including exam board reporting, Registration, Examinations and Graduation support, Room bookings and support for Postgraduate research student thesis submissions.  

- Ensure all outputs are documented and quality checked. You’ll write and update technical documentation, and where necessary feed into training documentation.  You will self-review work to ensure it meets standard, as well as peer review work from other team members.

- Providing administrative support to a number of teams within Education and Student Success. You will manage the workload of Education and Student Support Administrators within the team, providing them with support and guidance. 

You should apply if

- You’ve got proven administrative experience and have excellent attention to detail.

- You’re highly organised and can manage a number of different tasks at the same time.

- You work well under pressure and are able to produce accurate work to deadlines.

- You’ve got excellent interpersonal skills and are able to build strong relationships with staff at all levels.

Desirable:

- You’ve got a keen interest in statistics and data analysis.

- You’ve got a solid understanding of University processes and the related data.

- You’ve got experience of line management.

Additional information

Contract type: Fixed-term contract until 31/07/2025

For informal queries, please contact Alice Cadney, Deputy Education Information Manager, [email protected]

This advert will close at 23:59 GMT on 27/05/2024.

Our strategy and mission

We recently launched our strategy  to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.