Digital Business Partner – Professional Services

About the Job

The Information Digital Group (IDG) at the University of Warwick are currently recruiting for a Digital Business Partner. Your role will be to lead as the strategic interface between IDG and University departments/faculties.  Working as a trusted partner to stimulate, surface and shape business demand /requirements for all IDG services, ensuring the potential business value can be realised for new services and optimised for the current services being utilised.

Facilitating effective communication and collaboration across all levels of seniority up to faculty leadership level and IDG Directors to ensure that all business needs are integrated into technology products, projects and initiatives by ensuring there is a voice of the domain/area/unit into IDG and the voice of IDG to the university.

Responsible for representing faculty nuances and focus areas and ensuring these are captured as part of work prioritisation, strategy formation, and key technology decisions. Responsible for championing good digital practice back into the faculty and holding the tension between the two areas in direct collaboration with product management and enterprise architecture.

Understands and reports on IDG performance across all services back into the faculty and provides visibility of IDG SLAs and KPIs as part of a regular reporting cycle.

What we are looking for

Educated to degree level or have equivalent professional experience, you will be able to demonstrate a track record of building strong working relations across a range of stakeholders within a complex organisation. You will have knowledge of business process and information flows for critical information systems and capabilities and have experience of managing complex IT programmes.  The ability to the strategically whilst having a strong focus on technologies and operational service delivery is essential as is having a positive approach to business partnering and the ability to inspire.

About the University of Warwick

Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**. *QS World University Rankings 2024 ** Research Excellence Framework 2021

You’ll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the determination to succeed.

What will you get in return?

• 30 days of paid annual leave, four shut down days at Christmas, and eight bank holidays
• A competitive pension scheme
• Staff training
• Free eye care vouchers
• Preferred rates for a dental plan
• Discounts at Warwick Arts Centre and Warwick Sport Membership
• Enrolment onto the Employee Assistance Programme, a complete support network that offers expert advice and guidance 24/7

To view the full Job Description & Person Specification please click here .

The University of Warwick has appointed SearchHigher as their recruitment partner for this campaign; please apply above by submitting a CV & Cover Letter in Word Document format, or you can also email your documents to [email protected]. For an informal discussion about the role please contact Kaye Powell via email [email protected]