Deputy Head of Service

Working arrangements: Monday-Friday, 9-5; we offer options of full-time onsite working or hybrid working minimum 3 days onsite

The normal working hours of the Counselling & Mental Health Service are 8.00am to 5.00pm two days per week and 8.00am to 9.00pm three days per week in term-time (29 weeks per year) and 8.00am to 5.00pm per week in University vacations (23 weeks per year).The maximum working day is seven hours with a one hour break. The post holder will typically work 9am to 5pm, weekdays.

The University

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found

The Role and Department
The Counselling & Mental Health Service is a multi-disciplinary central specialist service for student mental health and wellbeing provision in the University. It sits within the Student Support and Wellbeing Directorate. The Service provides support for the institution by providing individua! l and gro up interventions, advice for College and Departmental Staff, and the development, delivery or support for proactive initiatives around mental health and wellbeing. The Service exists to enable students to make the most of the academic and social opportunities that the University affords, and to support staff managing student mental health need across the University. The Service is responsive to the changing needs of Durham University and operates within clear ethical and professional guidelines.

In collaboration with the Head of the Counselling and Mental Health Service, the Deputy Head will manage the delivery and development of psychological support and mental health advice, line-managing a group of practitioners and administrators. They will identify Service improvements, write policy and procedure, and represent the Service at a range of working groups, committees and meetings. The post-holder will provide advice to Service and wider University staff on complex and high-risk casework, liaising with external services as necessary, and will deputize in the absence of the Head of Service.

Further information about the role and the responsibilities is at the bottom of this job description.