Deputy Head of Operations Business Support Services

Deputy Head of Operations Business Support Services
Management and Specialist grade 7 from £45585 to £54395 per annum. Subject to annual pay award.

School of Social Sciences and Humanities

Deputy Head of Operations (Business Support Services)

Full-time, Open-ended, with hybrid working. 

Loughborough University is a fantastic place to work. We’re ranked top ten in every national league table and hold a global reputation for our research. With determination, ambition, and desire to make a difference, our collaborative environment inspires staff and students to be the very best they can be.   With over 3,900 members of staff, you can expect a huge variety and new opportunities every day.

The School of Social Sciences and Humanities is a vibrant academic School committed to fostering diversity and inclusivity. Renowned for its commitment to excellence, the School thrives on advancing research, promoting entrepreneurial endeavours, and providing exceptional learning experiences. Embracing the breadth of Social Sciences and Humanities, it cultivates an environment where students and staff engage in transformative exploration and contribute meaningfully to societal understanding and progress.

The School is a top-ranking unit in a top 10 University. For instance, we currently rank 1st in the UK for Communication and Media [Complete University Guide 2023], 8th in the UK for English and Sociology and 1st in the UK for Criminology [Guardian University Guide 2023].

The School welcomes applications from a wide range of backgrounds that are reflective of the full diversity of Loughborough’s community and Leicestershire, and in particular, we welcome applications from underrepresented groups as we seek to continually increase diversity within our structures.

Here’s more about the role and what we’re looking for: 

We are seeking a creative, enthusiastic, and highly organised individual with proven experience in leading business support services, and we welcome applications from any industry/sector that may offer transferable skills to run services to a very high level of ability for both our internal and external stakeholders.

The business support services function plays a fundamental role in the School, that runs key functions such as HR, Finance, IT, Facilities, Governance, Research & Enterprise. As a key member of the Professional Services Senior Leadership Group (PSSLG) and working across the School/wider University you will take a key lead in the day-to-day management of the services, think longer term, and develop effective operations to achieve the School’s ambitions.  

We welcome applications from a wide range of backgrounds that are reflective of the full diversity of Loughborough’s community and Leicestershire, and in particular we welcome applications from underrepresented groups as we seek to continually increase diversity within our structures.

Key Requirements:  

• Experience of managing teams.  
• Experience of dealing with people at all levels of the organisation.
• Ability to manage a variety of on-going projects, to proactively prioritise tasks and strategically plan-ahead for the long term.
• Demonstrate excellent communication and interpersonal skills.  
• Commitment to providing a high level of service to staff, students, and external stakeholders.

For the full job description and person specification please see here. .

Informal enquiries should be directed to Indie Nagra, Head of Operations via email to [email protected]

Closing Date: 10th March 2024

Interview Date: 17th April 2024