Customer Services Supervisor (Catering)

Updated: 5 months ago
Location: Exeter, ENGLAND
Job Type: FullTime
Deadline: 31 Aug 2023

Infrastructure and Commercial Services (Commercial Operations)

Exciting new projects with fresh food concepts within trend-setting operations!

This full-time, permanent position is available immediately. Flexible working options will be considered including part-time or job share. Please indicate in your application whether you would like to work part-time or full time.

Summary of the role

The Customer Services Supervisor position has responsibility for delivering the in-house culinary operation within commercial operations outlets within University of Exeter’s Streatham or St Luke’s Campuses. 

We are looking for an enthusiastic, innovative and motivated Customer Services Supervisor with a clear passion for food to join our Commercial Operations team. The successful candidate will have experience of supervising a culinary operation across a wide range of catering styles from banqueting to fine dining.

We are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous.  Training and uniform will be provided. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022).

Equality, Diversity and Inclusivity at Exeter

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces community. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.                                 


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campuses and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave  (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information please contact Duncan Tarrel,

This is a rolling advert where applications will be reviewed on a regular basis. We advise that you submit your application at the earliest possible convenience as the advert may close ahead of the deadline.

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