Customer Services Assistant

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We have an exciting opportunity to join the team at Hartley Library on our Highfield Campus as a Customer Services Assistant.  The successful candidate will deliver a high quality and professional customer service to everyone who interacts with our Library services. You will also form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment via a chat service and email. 

Successful candidates will be entitled to 20 days annual leave per year plus University Closure Days (pro-rated for part-time staff), a contributory pension scheme and a structured training programme.  

The following shift patterns are available: Friday - Sunday 07.45-14.15

This post is offered on a part time 19.5 hours per week, permanent contract 

If you would like more information about the role please contact Charlotte White, Customer Services Manager [email protected]

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We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visas, see gov.uk .

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.