Customer Service Supervisor

Exciting new projects with fresh food concepts within double award-winning operations.

Full time, 36.5 hours per week, 52 weeks per year.

This new full-time post is immediately available on a permanent basis.

Summary of the role
The Customer Services Supervisor position has responsibility for delivering the in-house culinary operation within commercial operations outlets within University of Exeter’s Streatham or St Luke’s Campuses.

We are looking for an enthusiastic, innovative and motivated Supervisor with a clear passion for food to join our Commercial Operations team. The successful candidate will have experience of supervising a culinary operation across a wide range of catering styles from banqueting to fine dining. This full-time post is available immediately.

We are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

Benefits
We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campuses and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave  (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a gold rating in the Teaching Excellence Framework Award 2023, underpinned by gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments  are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

Further Information
For further information please contact Duncan Tarrel, [email protected] .