Customer Service Assistant (Retail Team)

Finance, Infrastructure and Commercial Services

Come and join our Retail Team!

Three full-time (one full-time for 52 weeks and two full-time, term-time only) posts are available immediately on a permanent basis joining our Retail Team, at the University of Exeter.

Main duties will include delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control

Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working.  Previous retail shops experience is desirable, but not essential as full training will be given.

P80871 will be a 36.5 hours per week (52 weeks) position. Working days will be any 5 days from 7. Following a 4 weekly rolling rota to include only 1 full weekend, covering shifts between the hours of 7:00-20.15 (7.3 hours per day). Flexibility from both parties will be required to meet the demands of the business.

P76872 will be 36.5 hours per week, term time only (31 weeks) position. Working days will be Monday – Friday with the occasional weekend, notice will be given. Working between the hours of 14:15 – 22:15. Flexibility from both parties will be required to meet the demands of the business.

P60038  will be a 36.5 hours per week term time only (32 weeks) position. Working days will be Monday – Friday with the occasional weekend, notice will be given. Working between the hours of 12.15 - 22.15. Flexibility from both parties will be required to meet the demands of the business

Please ensure you read the Job Description and Person Specification for full details of this role and please state on your application which role/s you are interested in.

Benefits

We offer some fantastic benefits including:

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Further information

For further information regarding the role please contact Sarah Davies, [email protected]