Customer Service Assistant - Retail Services

Finance, Infrastructure and Commercial Services

This full time post is available immediately on a permanent basis.

Summary of the role

This new post will be available from September 2022 on a permanent basis in our Retail Shop (The Market Place) within the Forum building at the University of Exeter.

Main duties will include: delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control

Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.

This will be a 36.5 hours per week, 52 weeks position. Working days will be any 5 days from 7 between the hours of 7:00-22:15. Flexibility from both parties will be required to meet the demands of the business. (Hours can be discussed so please still apply)

Please ensure you read the Job Description and Person Specification for full details of this role.

Equality, Diversity and Inclusivity at Exeter

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces community. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce. 

Benefits

We offer some fantastic benefits including:

Further information

For further information regarding the role please, contact Gill Winsor, [email protected]