Course Co-ordinator

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School of Health Sciences
Location:  City South Campus
Salary:  £25,865 to £28,114 per annum
Permanent
Posted On:  Monday 23 January 2023
Closing Date:  Monday 06 February 2023
Interview Date:  To be confirmed
Reference:  012023-25

The School of Health Sciences is recruiting a Course Administrator to join our School Office team, based at our City South Campus in Edgbaston. The role will suit an experienced and well-organised administrator with a commitment to supporting the student journey.

As a member of the School Office Team, you will provide high quality, efficient and effective administrative support for students with responsibility for a wide range of programme administration duties, sharing responsibility for efficient and seamless delivery of student services across the School.

This post will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion.

1.Provide excellent service to students and colleagues in support of the delivery of programmes of study.

2. Undertake key aspects of student administration, including but not limited to: enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements and general enquiry handling.

3. Maintain accurate student records, utilising a range of systems including SITS.

4. Develop and maintain a good understanding of University Regulations, programme specifications and statutory monitoring and reporting requirements. Ensure that administrative processes are compliant, advising students and colleagues as necessary.

5. Maintain a calendar of the annual cycle for programme administration and share this across the School, Faculty, partner institutions and other key external partners as appropriate.

6. Provide full administrative support to Exam Boards including liaising with External Examiners

7. Plan, manage and prioritise own workload to ensure that deadlines are met, anticipating problems with achievement of objectives and either seeking help or resolving issues in a timely manner.

8. Play a full part in the Course Administration team, maintaining knowledge of the work done by others and assisting and / or providing cover for them where necessary.

In order to undertake this role, the successful candidate will show aptitude in the following areas:

Communication

Teamwork and Collaborative Working

Initiative, problem solving and decision making

IT and Customer Service experience within a complex environment

With more than 25,000 students from over 80 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates.

We put £270 million into the regional economy and support thousands of jobs in the area. We're investing £260 million in our estate, including a major expansion of our city-centre campus at East side, providing students with an enviable range of facilities. The Complete University Guide ranked us as a top 30 UK university for spending on facilities in 2015.

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Creating Opportunity, Thinking Differently and Building Communities. 

Further details:

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here: https://www.gov.uk/check-uk-visa

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us: [email protected]

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

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