Course Administrator

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Department of Post-Qualifying Practice
Location:  City South Campus
Salary:  £24,494 to £26,624 per annum
Fixed Term, Full Time, 12 Months
Posted On:  Wednesday 24 November 2021
Closing Date:  Wednesday 01 December 2021
Interview Date:  Thursday 09 December 2021
Reference:  112021-484

Birmingham City University is a large and diverse place to study situated at the heart of the city.  The School of Nursing and Midwifery, part of the Faculty of Health, Education and Life Sciences is based at City South Campus.  If you are customer-focused, quality-driven and keen to follow a professional career within higher education administration this is the opportunity for you! You will report directly into a Team Leader and work closely with other administrators, your course teams and students.

As a Course Administrator supporting post registration courses you will be responsible for supporting students, academics and the wider team.  You will be a point of contact for the administration of all aspects of the post registration life-cycle from admission to award. The post holder will be responsible for a broad range of support activities which includes, enrolment, exam board, student attendance  and maintaining accurate records

As a Course Administrator, your key responsibilities will include but will not be exclusive to;

• Undertake key aspects of student administration including enrolment, attendance monitoring, module selection, maintaining accurate records and supporting student graduation.  Liaising with external practice partners and the wider team.  Attending meetings and ensuring relevant information is available. Collaborative working with the wider administrative team
• Maintain accurate student records utilising a range of systems including SITS etc
• Be a subject matter expert for course administration processes and provide detailed advice for academics, other colleagues and students,
• Provide full administrative support for Exam Boards
• Plan, manage and prioritise own work load to ensure that deadlines are met, anticipating problems with achievement of objectives, and either seeking help or resolving issues in a timely manner
• Play a full part in the course administration team, maintaining up to date knowledge of academic regulations and their application.

What are the requirements for the role?

You will be educated to degree level (or equivalent experience) coupled with proven administrative, IT and customer service experience within a complex environment. Experience in a student-facing role is desirable. Beyond that, your ability to act as a team player, demonstrate intellectual curiosity, to manage your workload and your excellent interpersonal and communication skills will be what sets you apart

To apply for the role, please click 'Apply' below.

With around 26,900 students from 100 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates. 

We're investing £340 million in our estate, including a major expansion of our city-centre campus at Eastside, providing students with an enviable range of facilities. 

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

Further details:

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here: https://www.gov.uk/check-uk-visa

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us: [email protected]

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

Birmingham City University ('BCU') is committed to protecting your personal data and being transparent about what we do with your personal data. One of the ways we do this is through our privacy notices. For further information please click here .