College and Service Liaison Manager

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About this role

This is an exciting opportunity as a College and Service Liaison Manager within the Student Information System Project (SIS), a major initiative for the University within our Student Journey Programme of work.  The SIS project will change our core student records system and enhance the way in which we deliver services to our current and former students. 

As College and Service Liaison Manager you will be a key member of the core project team making an impact by implementing the Business Change strategy.    

Reporting to the Business Improvement Manager, your role will involve working with stakeholders and teams from across the University so this is a real opportunity to create impact and understand the HE environment.  You will be using Microsoft tools such as Outlook, Word, PowerPoint, Excel and Teams, as such we value staff development particularly in digital skills. Your duties will include:

• Developing and managing engagement events and activities, this could be delivering a presentation at a team meeting or facilitating a workshop.
• Developing and implementing a communications plan, working with existing channels and Internal Communications team at UWE.
• Updating and maintaining the Business Change plan to ensure delivery.
• Supporting the core project team, Programme Manager and Business Improvement Manager in project activities aligned to Business Change.

We are operating in a hybrid manner, on campus and remotely, so it is possible that depending on the project needs, you will be able to work from home on some days.

About you

You will work with wide range of stakeholders from across the University so an exceptional customer service ethos alongside excellent communication and organisational skills are essential.  You’ll have a solutions focussed approach and be able to absorb knowledge quickly and put it into practice.

We will be looking for a candidate who can get things done, influence, and lead initiatives in order to meet project objectives. You will work well within team and as an individual representing the Business Change function. 

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol , one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community .

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic candidates as we are currently under-represented in these areas within UWE Bristol, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Liz Jones on 0117 328 8974 or email: [email protected].

Interviews are scheduled to take place at our Frenchay Campus from week commencing 15th April.

This is a full-time, fixed-term post for 12 months, working 37 hours per week.

This post is not available on a job share basis.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 60 percent of your time, with the opportunity to work from home on the remaining days.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.