Cleaning Services Assistant

Job Title:         Cleaning Services Assistant
Department:         Student Enrichment Directorate
Grade: Grade 1   
Salary range:        19,578 (pro rata)
Working arrangements: 18 hours per week (5 over 7 mix of early mornings, evenings and weekends)
Closing date:        
Potential interview date:    
  
The University  
  
At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community.  We inspire our people to do extraordinary things and we invite you to join our fantastic team.  
 
Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.  
 
At the University we promote and actively champion equality, diversity and inclusion.  It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you.   
 
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  For more information on our EDI strategy and values, click here

The Role and Department   
 
As a Department Student Enrichment is striving to play a pivotal role in developing, delivering and transforming a Wider Student Experience that is as impactful as anything in the world. We remain steadfast in our core commitment to accelerating the growth of far-reaching and market-leading programmes across performance, participation and community outreach, whilst fostering a culture that safeguards academic excellence. We are guided by the belief that an investment in the Wider Student Experience is ultimately an investment in the quality of graduates that the University produces and are motivated by the opportunity to engage and inspire the next generation of talent. In doing so, we feel confident that we are making a positive contribution to the development of rounded, global citizens. 
The Cleaning Services Assistant will deliver a range of cleaning services within the Sports and Wellbeing Park, including the cleaning and servicing of the toilets, changing rooms, offices and all communal areas. 

Further information about the role and the responsibilities is at the bottom of this job description. 
  
Working at Durham  
 
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:  

•    27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days (pro rata).
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. 
•    Discounts via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.  
•    On site nursery and children’s clubs during the summer holidays. 
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.  
•    The opportunity to take part in staff volunteering activities. 
•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)  
•    If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues  from qualifications, to IT skills, courses and apprenticeships. 
•    Generous pension schemes.  

What you need to demonstrate when you apply    
 
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role including: 

Essential

Desirable

How to Apply   
  
We prefer to receive applications online.  When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. 
 
We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.  
 
Who to contact for more information 
  
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Laura Green would be happy to speak to you. [email protected].  
  
Typical Role Requirements 

Service Delivery

•    Complete a set of tasks/procedures within the Facility Team to deliver a service to customers.   
•    Follow instructions from a Team Leader to identify what and how to deliver a set of tasks or processes.    
•    Learn the correct methods and tasks to undertake the role of Cleaning Services Assistant.
•    Learn and adhere to general health, safety and security procedures.   
•    Use a range of equipment, tools and resources, digital devices, software and applications where necessary.   
•    Record and store information in a prescribed order.   
•    Learn how to, and use manual and electronic everyday tools, equipment and applications to deliver services 
•    A commitment to equality, diversity, inclusion and the University’s values.

Team 

•    Support your team members daily and assist when instructed. 
•    Assist team members to deliver an excellent student, staff or visitor service.  
•    Assist other team members with the application of basic audit and stock control tasks.   

Communication/Personal 

•    Be a committed colleague to our core values and behaviours. 
•    Communicate with the Leisure Team Leader, Cleaning team members, other staff, students and visitors in person or using electronic tools and applications.      
•    Any other reasonable duties.    

Specific role requirements

• Adopt and promote a flexible approach to working, and be willing to cover absences, when given reasonable notice.
• Competent working under minimal direct supervision.
• The role will require an element of physical manual handling, which can include lifting and transporting equipment and deliveries.
• Attend all training and development, as required.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.durham.ac.uk/about-us/governance/information-governance/privacy-notices/privacy-notices/job-applicants/   which provides information on the collation, storing and use of data.   

Appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.