Caseworker Administrator

Compliance, Governance and Risk

This full-time office based position is available immediately on a permanent basis.

About the role   

Based in the busy University Student Cases team, this post represents an exciting opportunity for an experienced administrator to develop and enhance their knowledge of the processes surrounding student casework.

You will provide administrative support for the central administration of casework to the University Student Cases team as well as providing sound, accurate data to support ad hoc requests such as Freedom of Information and student casework reports as required.  Working closely with the Policy Officers in the University Student Cases team, you will have experience of working flexibly both as part of a team and of working independently to deliver an outstanding customer service experience.

You will:

• have excellent organisational and communication skills
• ideally you will have experience of a casework based environment in this or a similar compliance related background

Please ensure you read the Job Description and Person Specification for full details of this role.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Sarah Donaldson, [email protected] or (01392) 723329. 

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.