The New College of the Humanities wishes to appoint a Careers and Success Manager to support learners on our Skills Bootcamp in Data and Service Management. This will include delivering mock interviews and providing feedback; running 1:1 and drop-in support sessions for learners to help them stay on track with learning; and helping coordinate the wraparound careers and support package for Bootcamp learners. You will ideally come from a training or employability background with experience of supporting learners on programme and into employment. Through your coaching and support skills, you will provide support to the EDGE (London) Bootcamps Team to promote successful outcomes for learners and ensure the high level of employment outcomes for the programme are maintained. The role is suitable for remote-working, provided the appointee is able to attend the campus for face-to-face work when required.
Duties and Responsibilities
- Support with recruitment of learners onto the Skills Bootcamp in Data and Service Management Programme
- Provide pastoral, progress and careers support to learners including regular 1:1 review meetings and via online channels including Slack
- Support with keeping learner records up to date, logging mock and real interviews that have taken place, as well as notes from support meetings and documenting learner progress
- Provide support as required for data submissions to the programme funders
- Support with the delivery of the careers programme for the Skills Bootcamp including running regular mock interviews and coaching sessions, offering feedback on CVs and covering letters
- Working with the Director of Careers and the Skills Bootcamp Manager to coordinate the Careers Development package for learners and ensure this is effectively communicated
- Keeping information up to date on the Careers Support and Development hub for learners
- Act as a day-to-day contact for learners to help solve any issues and signpost to additional support available
- Communication – establishing and maintaining good working relationships with internal and external contacts
- Other operational tasks commensurate with this role in support of the Assistant Vice President for Digital Innovation and Enterprise Learning
About EDGE
EDGE (Experiential, Digital, Global, Education) is part of Northeastern’s Global Network and is dedicated to designing and delivering work-related learning throughout the UK and internationally. The EDGE team work remotely, using innovative pedagogical approaches and best practice in digital education and collaboration to ensure an excellent learner experience for individuals or groups of learners, wherever they are based. The EDGE team currently delivers a growing portfolio of work-related learning aligned to digital transformation, data science, artificial intelligence, and project management.
Person Specification Criteria (Essential / Desirable)
Qualifications
- IAG, coaching or employability professional qualification [D]
- Honours degree or equivalent professional or vocational [D]
Key Criteria
- Experience in a coaching/mentoring role supporting people into work; or experience supporting apprentices or learners on other work-related learning programmes [E]
- Experience working within a Further or Higher Education environment [D]
- Excellent communication (verbal and written) and relationship management skills, including effective stakeholder and partnership working [E]
- Excellent organisation and time management skills, demonstrating an ability to work flexibly and to deadlines while maintaining a high level of accuracy and exceptional attention to detail [E]
- Excellent record keeping and maintenance, with awareness of Data Protection and GDPR [E]
- High degree of professionalism and personal integrity; ability to exercise complete discretion and maintain confidentiality [E]
- High level of competency in the use of IT, especially MS Office [E]
- Willingness and capacity to undertake continuous professional development [E]
Application Process
Applications should be made via this link by 20:00 on 31 August 2022. Please reference your application “CSM822”. Participation in the equal opportunities section is encouraged, but voluntary.
Applications must include a covering letter of no more than one page and a full curriculum vitae.
Due to the urgency of this role applications will be reviewed on receipt, and it is possible that an appointment will be made prior to the closing date of this job advert. Applicants are therefore encouraged to submit applications at the earliest opportunity.
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