Business Partner - 58623 (2 Posts)

Updated: 12 months ago
Location: Birmingham, ENGLAND
Job Type: FullTime
Deadline: 05 Feb 2018

As demand for technology enabled change and services grows in the University, it is essential that IT Services (ITS) maintains high quality relationships and dialogue with key stakeholders to ensure that the right overall outcomes are being achieved and that ITS remains focused on delivering value and service. A new Business Partnering team is being established and we are looking for candidates to this highly visible and influential position within ITS.

• The post-holder will work closely with the colleagues in IT Services and Professional Services in the identification and implementation of IT services in support of the University Strategic framework, integrating central services and introducing local services as needed. They will take a lead and act as the initial contact for the scoping, realisation and delivery of new projects and services.

• The post-holder will establish themselves as a trusted advisor to senior stakeholders so that they are able to understand and align with key technology related strategies and appreciate opportunities to exploit technology capabilities and innovation.

• The post-holder will act as a point of escalation for performance issues and will ensure that stakeholders understand how ITS is addressing their requirements or achieving resolution of any issues.

The post-holder will contribute to the Rolling Eight Quarter Plan, (R8QP) which captures the University’s IT demand and shapes it into a workable and deliverable recurring eight quarterly plan.

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