Customer Experience
Location:
Highfield CampusSalary:
£25,217 to £30,046 per annumFull Time Permanent
Closing Date:
Friday 30 July 2021Interview Date:
To be confirmedReference:
1438821JFWe are searching for an AV technology enthusiast who loves solving problems to fill a new role in our AV support team.
About The Role
You will be providing face-to-face and remote support for the University’s AV systems, helping our world-renowned academics, staff and students solve their AV problems.
This role is an excellent opportunity for an enthusiastic AV technician who wants to learn new skills and progress within the field. This is a meaningful role where you will be supporting the world-leading teaching the University undertakes.
This post is offered on a full time, permanent basis.
What You’ll Do
- Provide face-to-face and remote support for the University’s AV equipment.
- Take ownership of support incidents and use your troubleshooting skills to see them through to resolution.
- Provide advice and guidance that enables our customers to harness the full power of the available AV.
What You’ll Bring
- Your experience of supporting AV technologies including control systems such as Crestron.
- Your clear analytical and logical approach to problem solving.
- Your exemplary interpersonal and communication skills, both written and verbal.
- Your fabulous customer service skills.
- Your relevant qualifications and experience.
The University of Southampton is a research driven institution, home to some of the world’s leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the University’s IT support service whose 230+ staff support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better
The University of Southampton promotes a healthy work life balance with generous holiday allowance (20+ days), defined benefit pension, flexi-time and flexible working and generous parental leave. For more information on our benefits, please visit our human resources pages
Application Procedure
You should submit your completed online application form at https://jobs.soton.ac.uk . The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Nash (HR Recruitment Team) on +44 (0) 23 8059 4043 or email [email protected] Please quote reference 1438821JF on all correspondence.
Further details:
We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.
Similar Positions
-
Chief Scientific Officer , ;, United Kingdom, 20 days ago
Full time (37 hours per week) Who are we? We are the National Oceanography Centre (NOC) - the UK’s leading institution for integrated coastal and deep ocean research. Through our ground-breaking r...
-
Lecturer In Philosophy, UNIVERSITY OF SOUTHAMPTON, United Kingdom, 27 days ago
29 Mar 2024 Job Information Organisation/Company UNIVERSITY OF SOUTHAMPTON Research Field History Philosophy Religious sciences Researcher Profile Recognised Researcher (R2) First Stage Researcher...
-
Senior Teaching Fellow/Teaching Fellow Occupational Therapy , ;, United Kingdom, 25 days ago
We are looking for an experienced occupational therapist to support the delivery of our highly valued pre-registration BSc and MSc occupational therapy programmes. This role is for 0.4 FTE to cove...
-
Senior Teaching Fellow/Teaching Fellow Occupational Therapy, UNIVERSITY OF SOUTHAMPTON, United Kingdom, 27 days ago
29 Mar 2024 Job Information Organisation/Company UNIVERSITY OF SOUTHAMPTON Research Field Sociology Ethics in health sciences Researcher Profile Recognised Researcher (R2) First Stage Researcher (...
-
Early Years Practitioner , ;, United Kingdom, 21 days ago
Location: Day Nursery We currently have opportunities for highly motivated individuals to join our team within the University of Southampton’s Early Years Centre, in a role which requires commitme...
-
Early Years Practitioner , ;, United Kingdom, 21 days ago
Location: Day Nursery Part Time: 25 hours per week We currently have opportunities for highly motivated individuals to join our team within the University of Southampton’s Early Years Centre, in a...