Assistant Venues Manager

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The Role

This role sits in our Venues Team which forms part of our Social Enterprise offering at SUSU. As one of our Assistant Venues Managers you will be responsible for managing shifts in Stag’s and Below Deck, our two drink led outlets. You will shift manage a team of up to 10 members of staff and ensure that they deliver the highest possible standards in our venues.

You will be put through the Personal License process, if you don’t already hold one, to ensure that you have the requisite knowledge of licensing law. Part of the role will also involve liaising with external contractors on shift, such as security and event organisers. This role will also act as a key holder for the SUSU buildings when required. More information can be found on the role profile and personal specification.

Stag’s also serves food daily as well as facilitating a pop-up food stall on campus twice a week. Therefore, you will need to obtain a level 3 food hygiene qualification (if you don’t already have one), which will be facilitated by SUSU.   

About You

To succeed in this role, you will need to be motivated and proactive. You will often be the most senior member of staff on a shift and will need to be able to prioritise and allocate tasks to the team effectively. Ideally you will have a strong background in customer service and supervisory roles.

You will be working alongside and serving students; therefore, you need to have an appreciation of their needs and be willing to listen to constructive feedback to help us deliver an appropriate offer for our members. You will report to the Venues Manager and will have regular interactions with the various other SUSU functions so you should be comfortable communicating with a wide range of people and be able to tailor your methods and tone to suit the audience.     

About Us

We are the University of Southampton Students' Union (SUSU). Independent from the University, we're run by students, for students and our vision is that every student loves their time at Southampton.

As an employer, we offer a range of benefits:

• Holiday of 24 days per annum. In addition, there are six closure holiday days during Easter and Christmas and eight bank holidays.
• Defined contributions pension scheme where we contribute 10%.
• Discounted bus passes (UniLink and Blue Star) and a cycle scheme

To find out more, visit our website here

Apply Now

You can easily apply using your CV and covering letter by clicking on 'Apply Now '.

For more information on the role before you apply please contact Venues Manager, Frankie Puchades, at [email protected] or Deputy Venues Manager, Jordan Stevens, at [email protected].

Please note feedback will not be provided if you are not shortlisted for interview.  

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.