Assessment Project and Continuous Improvement Supervisor

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

Department

Student Registry is seeking to recruit as Assessment Projects & Continuous Improvements Supervisor to provide administrative and operational support within the Student Assessments section. The successful candidate will work with the team to coordinate work on university-wide assessment projects, and to support internal process review and improvement. The role is varied, and involves working with colleagues from right across the university.  

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

•               An excellent contributory pension scheme

•               38 days annual leave

•               A comprehensive range of childcare services

•               Family leave schemes

•               Cycle loan scheme

•               Discounted bus travel and Season Ticket travel loans

•               Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working.

About the Role

The role of Assessment Projects & Continuous Improvements Supervisor requires someone who embraces change, is happy to initiate and lead on improvements of systems and processes, can take on line management of other members of staff during peak periods, and who enjoys a steep learning curve. The work will be challenging and, at times, very fast paced.  However, the role presents an ideal opportunity for developing a career in University administration, and gaining a deeper understanding of discrete areas of the examinations and assessments arena, as well as experience in project coordination. 

The Student Assessments unit covers several operational areas: examination operations, student supports, summative coursework submissions, research degree examination, and assessment policy and process review. The Assessment Projects and Continuous Improvements Supervisor will work with each of these areas, to help them identify scope for process improvement, and to coordinate with university projects. They should also expect to cover other areas within the unit at peak periods.

About You

We seek an individual who is committed to understanding and reviewing processes, thinking through and identifying solutions to complex problems in a thorough manner. You are quick to learn and apply IT skills, and have the ability to identify and implement improvements to ensure delivery of an effective service. You should have excellent written and verbal communication skills, with a proven ability to multitask as well as manage and prioritise workloads for yourself and for others. You must be able to communicate well with students, administrators and academic staff. A successful candidate will be happy to work as part of a team or independently, and under supervision or under their own initiative.  

You will have demonstrable experience working in a student focused/customer service environment, with strong IT skills. Experience of Microsoft SharePoint, Student Systems (eVision/SITS), and knowledge of Higher Education would be an advantage.  

Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.

The closing date for applications is 12 noon on 9 April 2024.

Interviews will take place during week commencing 22 April 2024 and will be face to face.