Apprentice IT Support Officer

Start date: September 2022

Apprenticeships Cohort: September 2022

About the role

We have an exciting opportunity for you to join the University of Oxford as an Apprentice IT Support Officer in the Department of Materials who are one of the world’s leading materials teaching and research institutions including the ground breaking

You will work as part of a small team of IT professionals which provides local support for all systems attached to the Department’s network, provides local support for all University-wide IT services, and coordinates contact with external IT suppliers and providers as necessary.

Each day there are typically 600 active devices on the Department’s wired network which links the six buildings on the central site and a further six buildings at the Begbroke site.  Around 650 people use 400 desktops, 300 laptops, 100 equipment control systems and various other networked devices.

About the apprenticeship

As part of this role, you will undertake an Apprenticeship with Basingstoke ITEC, where you will complete an IT Solutions Technician Level 3 (Hardware option) Apprenticeship.

For this apprenticeship, you will work at the Department of Materials in Oxford and attend a mixture of online and face to face apprenticeship training as required.

In total, it will take 18 months to complete all elements of the apprenticeship, with support from the Department, University, and College throughout.

Becoming an apprentice at the University of Oxford is an excellent opportunity to gain practical experience and training. For more information, please visit: https://www.apprenticeships.ox.ac.uk

About you

You will be passionate about starting your career in IT Support and excited about the opportunity of becoming an apprentice at the University of Oxford. You may be starting your career or you may be looking for a career change.

To complete the level 3 apprenticeship you will need to evidence passes at 9-4 or A*-C in GCSE Maths and English. If you did not achieve these grades, do not let that put you off from applying as you can study Functional Skills as part of the apprenticeship giving you the equivalent qualifications needed. To help check that you have the potential to achieve these, Basingstoke ITEC will ask you to complete a short initial assessment during the application process, there are also government residency requirements for Apprenticeship funding which the Training Provider will be able to advise on.

What we offer

Our apprentices are never on their own, you will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.

We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.

Over 80% of our apprentices continue with us in the role they have been trained for after their Apprenticeship and that is just the start of their career.

You will receive 38 days’ annual leave inclusive of Bank Holiday and fixed closure dates, discounted travel, an excellent contributory pension scheme, and student discount. You will also be part of the University’s annual apprenticeship awards.

Contact us and apply

If you would like further information or support in your application, please contact:

•         Dr Paul J Warren – Recruiting Manager  -  [email protected]

•         Jumoke Kiladejo – Training Provider  – [email protected]

The closing date for applications is 12:00 noon on Monday 6 June 2022 only applications received before the closing date will be considered.

Interviews will be taking place at the Department of Materials on Wednesday 15 June 2022 and you must be available on this date. If you have concerns about travel or accessibility please do not hesitate to contact us.

To apply for this apprenticeship please review the attached job description and click the link below to apply.