Applicant Services Advisor

Applicant Services Advisor
Global Marketing and Business
APPLY NOW
 Back to all jobs
Internal Vacancy

This vacancy is open to staff employed directly by Northumbria University and Northumbria University Services Limited. External applications and applications from agency staff will not be considered.

We have a fantastic opportunity to join the University’s Global Marketing and Business Service as an Applicant Services Advisor. Reporting to an Applicant Services Coordinator, the successful candidates will provide a high quality, professional and positive customer focused support service. The post will include dealing with a wide range of enquiries which will include telephone, email, live chat and social media. You will also be required to provide support to the wider Applicant Service Team when necessary.

The Applicant Services Team play a key role in the success of the University’s strategy, and you will have the opportunity to make a valuable contribution to the Team.

You will have very good customer service skills and experience, as well as a positive outlook and good communication skills.

For an informal discussion about the posts, please contact Nicola Laidler, Applicant Services Coordinator, by email at [email protected] .

To apply for this vacancy please click 'Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.

If you are successful in your application for this role, you will be employed by Northumbria University Services Limited.  Further details can be found at https://www.northumbria.ac.uk/work-for-us/nu-services-limited/

Northumbria University takes pride in, and values, the quality and diversity of our staff. We welcome applications from all members of the community. The University holds an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Our team has a blended approach which includes remote and on campus working.  The frequency with which colleagues will work on campus will depend on the role and the needs of the University.  Some colleagues work on campus 5 days a week and others perhaps 2 or 3 days.

Please note this vacancy will close on 20/07/2022

APPLY NOW
Further information

  148165-Role Description - 13195