Alumni Events Assistant (International & Volunteering)

Are you interested in joining a dynamic, fast-paced Alumni Relations team at one of the UK’s leading universities? King’s College London have been working to make the world a better place for almost 200 years. Since our foundation in 1829, King's students and staff have dedicated themselves in service of society. The Fundraising & Supporter Development Office has been integral to achieving the university’s ambitious goals and mission.

At King’s we value our global alumni community of over 220,000 King’s graduates. The Alumni Office build connections with alumni worldwide by creating opportunities to connect with fellow alumni, providing exclusive graduate benefits and supporting alumni to develop personally and professionally.

The Alumni Relation's team is recruiting for an Alumni Event Assistant (International & Volunteering). In this roles you will support the work of the Alumni Relations team by assisting with the delivery of in-person and digital key engagement activities including events, international alumni engagement, and volunteering and mentoring programmes. You will also be the first point of contact for alumni and will engage in email and phone interactions daily.

This is an exciting opportunity for an organised and flexible individual who enjoys working as part of a high-performing team and is motivated by delivering quality work.

The Alumni Assistant (International & Volunteering) is responsible for supporting the delivery of mass international alumni engagement including online and in person events and activities and supports all engagement with international alumni approaching and following events. They are line-managed by the International Alumni Manager, and report to the Alumni Volunteer Manager specifically to provide support for the expansion of King’s Connect (our online alumni platform) and the alumni volunteering programme. They support all requests for alumni speakers for Careers & Employability events, directly supporting student events programming. They aid the International Alumni Coordinator in processing requests from International Marketing for alumni volunteers to support global student recruitment activities. The role also supports with managing relationships with our global network of alumni volunteers. The Alumni Assistant will also work with the Project Manager to maintain the internal processes for faculties and functions to engage alumni via the Alumni Office. This role manages the volunteering and mentoring email accounts and ensures timely response to incoming emails from alumni. This role will also work with the Project Manager to maintain the internal processes for faculties and functions to engage alumni via the Alumni Office.

In Fundraising & Supporter Development we are committed to building a truly diverse workforce that reflects the communities served by our partners, recognising the range of benefits that we derive when colleagues bring experiences and perspectives from a range of backgrounds. As part of this work, we have developed a race equality plan and we particularly welcome applications from candidates from Black, Minority Ethnic and Asian backgrounds.

*This job advert is for one Assistant role in the Alumni Relations team on an indefinite contract. This is a full-time post - 100% full time equivalent. *

Alumni Assistant (International & Volunteering)

• Support mass international engagement and events (virtual and in-person)
• Support with managing relationships with our global network of alumni volunteers
• Provide excellent support to the expansion of King’s Connect (our online alumni platform) and the alumni volunteering programme
• Aid the International Alumni Coordinator in processing requests from International Marketing for alumni volunteers to support with global student recruitment activities
• Ensure timely response to incoming emails and correspondence
• Prioritise daily workload and assist with the management of workload across the Alumni Relations team
• Support the Project Manager to maintain the internal processes for faculties and functions to engage alumni via the Alumni Office
• Support on all requests for alumni speakers for Careers & Employability events, directly supporting student events programming
• Create events checklists and oversee maintenance of events resources in collaboration with the Alumni Events Assistant (UK & Reunions)
• Liaise with external suppliers for the coordination of mailings and printing of invitations and collateral
• Uphold and role model an excellent customer service level
• Occasionally provide basic cover for other colleagues within the Alumni Relations team
• Uphold and promote the department’s Core Values and Culture
• Attend training courses and workshops as part of personal and professional development
• Communicate in person, by telephone and email with alumni, current students, academic staff as well as colleagues across the department
• Support the International Alumni Manager, Senior International Alumni Manger, International Alumni Coordinator, Alumni Volunteer Manager, and Project Manager as required

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Essential criteria 

Desirable criteria 

All F&SD appointments involve a standard skills-based interview, followed (for up to two appointable candidates) by a Core Values interview. 

About Fundraising & Supporter Development 

Fundraising and Supporter Development (F&SD) is an integrated department that provides a single fundraising and supporter engagement function in support of King’s College London, Guy’s and St Thomas’ NHS Foundation Trust and for King’s Health Partners. In doing so, we work closely with and on behalf of the Guy’s and St Thomas’ Foundation, as well as the Maudsley Charity. Based at King’s College London, we work with colleagues across our partners to help them serve society through world-leading education, research and healthcare.  

We operate a unique and powerful model, which brings together fundraising for all our partners across major and principal gifts; trusts & foundations; legacies; corporate engagement and public fundraising. We also promote King’s College London’s engagement with its worldwide alumni community, as well as engaging more broadly with supporters of all our partners. Our work is underpinned and enhanced by a range of dedicated professionals in areas such as donor relations, communications and marketing, prospect research, finance, data, supporter services, governance and general administration.  

By pooling our passion and expertise, our potential and impact is maximised – to the benefit of our partners and their beneficiaries, supporters and donors. Our model also drives benefits for our staff, who get to work in a unique environment, engaging with several world-leading organisations and having opportunities to learn about and work across the many different component parts of our activity.  

We have an impressive, well-established track record of success in securing support that allows our partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign for King’s College London, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards across the higher education and charity sectors, including a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. 

We continue to set ourselves high standards and expectations in terms of supporting our partners, mapping out ambitious fundraising campaigns and appeals where we want to achieve ground-breaking milestones in areas such as children and young people’s mental health; sickle cell disease; cardiology; cancer; global women’s leadership; engineering; international relations and support for students who will go out and make a difference in the world. We are a strongly values-driven team, maximising the benefits of working across internationally-leading organisations and united in our ambition to support our partners in making a real and positive difference to their beneficiaries and the world we live in.

Our Partners 

King’s Health Partners 

King’s Health Partners (KHP) is an Academic Health Sciences Centre and a partnership between King’s College London and three NHS Foundation Trusts – Guys and St Thomas’, King’s College Hospital and South London and Maudsley. We bring together 40,000 NHS Staff with 30,000 students and researchers to join up world class research, education and pioneering clinical practice. Our partnership sees 4.8 million patient contacts each year. Academic Health Sciences Centres are engine rooms of high impact and innovation discovering new insights into disease, transforming diagnostics and unlocking new therapies. We speed up the time it takes to translate research and high impact innovations in physical and mental health into outstanding patient care. We do this by working in dedicated clinical academic groups and institutes and by involving more and more people in clinical trials and research. For more information, visit: www.kingshealthpartners.org 

King’s College London  

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:  

•         Educating the next generation of change-makers; 

•         Challenging ideas and driving change through research; 

•         Giving back to society through meaningful service; 

•         Working with our local communities in London; 

•         Fostering global citizens with an international perspective. 

Guy’s and St Thomas’  Foundation and Guy’s and St Thomas’ NHS Foundation Trust 

We work closely with and on behalf of Guy’s and St Thomas’s Foundation to secure income and engage stakeholders in support of Guy’s and St Thomas’ NHS Foundation Trust. The Trust is among the UK's busiest and most successful foundation trusts, with a long history of clinical excellence and high-quality care.  The Trust is made up of two of London's best known teaching hospitals – St Thomas' Hospital and Guy's Hospital. It also includes Evelina London Children’s Hospital and both adult and children’s community services in Lambeth and Southwark.  

Dedication to the communities it serves is at the heart of everything the Trust undertakes, providing high quality and personal care. The Trust is guided by its values: putting patients first, taking pride in what we do, respecting others, striving to be the best and acting with integrity. Royal Brompton and Harefield hospitals became part of Guy's and St Thomas' in February 2021, bringing together world-leading expertise and research in heart and lung disease.