Allocations & Sales Team Leader - 12333

We are looking for a professional, proactive and customer focused individual who will be responsible for a range of routine and project based-activities. You will supervise the Allocations and Sales Advisory team (Student Living) and proactively support the Accommodation Manager (Allocations and Sales), to ensure occupancy and licence agreement income is maximised while ensuring a high level of student and customer satisfaction is reached.

College / Directorate

Directorate of Commercial Services

Full Time / Part Time

Full Time

Department: Directorate of Commercial Services

Location: Brunel University London, Uxbridge Campus

Salary: Grade 6 from:  £32,995 to £ 37,488 inclusive of London Weighting with potential to progress to £ 39,607 per annum inclusive of London Weighting through sustained exceptional contribution. (Pro-rata if Part-time)

Hours: Full-time

Contract Type: Permanent

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. 

For more information please visit: https://www.brunel.ac.uk/about/our-history/home

Student Living provides integrated residential and accommodation services on and off campus to one of the largest Campus based Universities in London. As a Student Living team, we are genuinely passionate about the student experience, inspiring our team of staff individually and collectively with development and succession planning, work life balance, wellbeing, upholding equality, diversity and inclusion at all times. We have achieved Investor in People gold status.

We are looking for a professional, proactive and customer focused individual who will be responsible for a range of routine and project based-activities. You will supervise the Allocations and Sales Advisory team (Student Living) and proactively support the Accommodation Manager (Allocations and Sales), to ensure occupancy and licence agreement income is maximised while ensuring a high level of student and customer satisfaction is reached.

You will have experience of team leadership and training and working in a busy and varied environment. Managing behaviours and safeguarding, as well as demonstrating initiative, decision making and composure under pressure are vital for this role. You will lead a multi skilled team to deliver excellent student allocations service to support the University whilst ensuring a high-quality service is met for a large and diverse customer base.

The successful candidate will be qualified to degree level or be able to demonstrate transferable skills with sound knowledge of work practices, processes and procedures relevant to supporting staff and their wellbeing. Proven experience of working with students or young people in an advisory and support is essential. You will possess leadership skills, as well as the ability to solve problems within a complex organisational and regulatory environment. Spoken and written communication skills are essential as well as IT literacy.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

A full DBS check will be required for this post.

Closing date for applications: 14 April 2024

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: [email protected]

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

Brunel University wishes to promote an inclusive and diverse workforce and create a culture that values the contribution of all backgrounds and communities. All employees will be recruited, selected and appointed in line with our equality and diversity policy.