Admissions Assistant

Updated: 3 months ago
Location: Cranfield, ENGLAND
Job Type: PartTime
Deadline: 21 Nov 2021

School/Department International Partnerships and Student Recruitment
Based at Cranfield Campus, Cranfield, Bedfordshire
Hours of work 22.5 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type Permanent
Salary Full time starting salary is normally in the range of £20,454 to £22,799 per annum, pro rata, with potential progression up to £26,222 per annum pro rata (22.5 hours per week)
Apply by 21/11/2021

Role Description

We welcome applications from administrators with a background in customer service to join our Admissions team.

About the Role

This is an exciting opportunity to join the embedded Admissions service located in our academic Schools. You will be the first point of contact for all course enquiries and applications, ensuring that enquiries are recorded and followed up using the university’s CRM (Customer Relationship Management) system. You will provide administrative support to one of the School admission teams, ensuring that applications and supporting documentation are distributed promptly to team members.

You will also provide advice to prospective students, helping them choose the course that best meets their needs as well as answering questions about studying at Cranfield. The role supports wider recruitment activities such as student ambassador telephone campaigns as well as sending out communications to prospective students to keep them updated about the university. You will support the wider work of the university at major events such as Open Days, Registration and Graduation ceremonies.

About You

You will have a keen attention to detail and you will need to be able to work quickly and accurately. There will be frequent contact with admission tutors, prospective students and sponsors, so you will have excellent customer service and interpersonal skills. Much of the work is computer based, so IT literacy, experience of using databases and the web are essential.

About Us

As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here .

The International Partnerships and Student Recruitment Department works with and supports the wider University in its goals to; support and drive student recruitment, provide a first class Admissions Service, create and support International Partnerships and support the Schools generally in broader marketing activities.

Our Values and Commitments

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here .

We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. Find out about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . We are currently piloting hybrid working arrangements until April 2022.  This means the majority of our staff are spending between 40% and 60% of their time working from the office where job roles allow.

How to apply

For an informal discussion about this opportunity, please contact Andy Earland, Admissions Manager, (E):

Please do not hesitate to contact us for further details on E: Please quote reference number 3802.

Closing date for receipt of applications:  21 November 2021

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