Administrator

The Royal College of Physicians is recruiting three (3) Administrators to join the Accreditation Unit that sits within the Care Quality Improvement department. Please note we are recruiting to one permanent part time position, one fixed-term full time position, and one permanent full time position.  

Role 1: JAG Programme Administrator (full time 35 hours p/w, 12-month fixed-term contract based in Liverpool or London) 

Role 2: Accreditation Unit Administrator (part time 14 hours p/w, permanent based in Liverpool or London)

Role 3: JAG Data & Training Administrator (full time 35 hours p/w, permanent based in Liverpool only ) 

Salary: Grade 3, full time equivalent salary £24,652 - £27,351 (London) and £21,652 - £24,351 (Liverpool). Please note appointments are generally made at the lower end of the salary range.

Working arrangements: Hybrid working, with a minimum of 6 days per month in the office (pro rata for part time employees).

The programme administrators will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.

Purpose and scope

The successful candidates will:

• Be exceptionally organised and interested in improving processes
• Enjoy communicating with a range of individuals, developing great working relationships
• Be experienced at working in project support roles
• Have a passion for improving the healthcare workforce and its services.

About the roles

As an administrator, you will make an impact every day by:

• Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.
• Organise accreditation assessments and process applications and results.
• Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
• Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
• Keep up to date and accurate records.
• Support team with administrative support relating to quality improvement projects.
• Contribute to the development of new guidance materials.
• Continuously strive for improvement and proactively identify more efficient ways of working.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

Further information

This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For an informal discussion about this role, please contact Thabo Nhemachena, JAG senior coordinator ([email protected] ).

For more information about the roles, please view the person specification and job description:-

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan 
• life assurance
• annual pay award 
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme 
• corporate eye care scheme
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

How to apply

To apply, please submit your CV and a supporting statement confirming which role and location you would like to be considered for. Shortlisted candidates will be contacted via email and invited to attend an interview.

Closing date: Sunday 7 April

Interview date: TBC

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.