Administrator (0.6FTE, FTC)

Please note: this opportunity is only available to current staff of the RCA

 Founded in 1837, the Royal College of Art is the world’s largest community of postgraduate art and design students. It is also the oldest art and design university in continuous operation and has been ranked as the world's number one art and design university for a remarkable nine consecutive years, according to the QS World University Rankings by Subject 2023 – the worldwide survey of academic and industry opinion. 

 Applications are invited for an Administrator in the School of Design.  Reporting to the School General Manager, this is a part time (21 hours per week) and fixed term  role (until 1.8.24).

 In the School of Design our approach to teaching design reflects a passionate belief that the discipline – in its many forms – is both complex and constantly moving forwards. We ensure new designers are better informed to meet future challenges. 

Purpose of the post:

Support the delivery, coordination, organisation and administration of the School’s externally funded research projects, and Knowledge Exchange programmes. The role also involves supporting the school general manager and academic staff in pursuit of excellent standards of postgraduate education and an unrivalled student experience.  The role will span all elements of administration, including work on planning and development, marketing, admissions, student induction, timetabling, and student records.

The ideal candidate will be educated to degree level or equivalent.  In addition, it is essential that candidates have:

• Administrative experience of working in a busy customer focused environment with the ability to deal with a variety of student and education related issues with tact and sensitivity.
• High level of accuracy and attention to detail.
• Experience of maintaining databases, using Microsoft packages.
• Ability to manage and prioritise a heavy workload whilst retaining excellent customer service standards. 
• Problem solver and naturally collaborative.
• Good level of digital literacy.
• Proficient in the use of productivity suites (email, calendar documents, spreadsheets, databases) such as Microsoft Office or Google for work.  Along with experience in the use of financial management software such as Unit 4/Agresso.
• Good understanding of standards around managing, protecting and re-using information, including information security best practice and data protection principles.
• Excellent organisational skills, along with communication skills with people at all levels.
• The ability to use initiative, multi-task and work as part of a team.

Please apply using the short application form with upload for CV and covering letter.

Please see Information Pack for more details.

Application deadline is 11.59pm on Sunday 3rd March 2024

Interviews are likely to be held 7th March 2024 (to be confirmed)

The Royal College of Art (RCA)  aims to foster an inclusive culture which promotes equality, values diversity and maintains a working, learning and social environment in which the rights and dignity of all its staff and students and stakeholders are respected. 

We recognise the broad range of experiences that a diverse staff and student body brings and how this  strengthens our research and enhances our teaching. In order for RCA to remain a world-leading institution we are committed to promoting equity, diversity and inclusion (EDI) principles throughout all of our processes, from application through to appointment.

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