The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
Department
The Student Fees and Funding team aims to provide an excellent service to some of the University’s 25,000 students, through the provision of funding opportunities and management of fees data. Funding opportunities include scholarship, bursary and loan programmes, international schemes and central financial assistance
The Administrative Officer will provide crucial administrative support across a number of subteams within Student Fees and Funding, including the fees team, on course funding team and scholarship team, as well as assisting the senior management team.
What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
• An excellent contributory pension scheme
• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
This role also offers the opportunity for hybrid working.
About the Role
The Administrative Officer will be supporting the work of various subteams within Student Fees and Funding, with a significant portion of time expected to be spent supporting fees team activity. This will include carrying out fee status assessments, supporting the University non-payment of fees process and University Continuation Charge billing process.
The postholder will also be responsible for responding to enquiries from applicants, parents and staff on a range of fees and funding activity. The role will be involved in processing funding applications across various schemes, preparing committee papers and arranging payments to students, with responsibility for maintaining accurate financial records, within the various subteams.
Alongside this, the postholder will update and maintain student data on the core student records system and Student Loans Company systems, as well as updating website content and collating survey data. There will be an opportunity to support process improvement projects within the Student Fees and Funding team, gathering data, aiding implementation of new processes and drafting process documents.
The role presents an ideal platform for developing a range of transferrable skills and gaining a broad understanding of higher education fees and funding administration.
About You
You will be effective at multi-tasking, keen to embrace change and able to accommodate a steep learning curve as you adapt to the differing administrative support requirements of each subteam.
Possessing excellent administrative and organisational capabilities, you should also be an effective communicator with strong interpersonal skills, including tact and diplomacy, and with a demonstrable commitment to working as part of a team.
Strong IT skills and a good standard of numeracy and attention to detail are essential, as is the ability to empathise with students requiring assistance. You will need to be able to establish good working relationships with a range of staff across the collegiate University and demonstrate a willingness to acquire new IT skills and comprehend new data systems.
Application Process
You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.
The closing date for applications is 12noon on 7 June 2024.
Interviews will take place during week commencing 17 June 2024 and will be face to face.
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